Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nathaniel Coleman

Nathaniel Coleman

Dickson,TN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

IT Support Specialist

Freeman Recovery Center
08.2024 - Current
  • Provided technical support for hardware and software issues, ensuring timely resolution for end-users.
  • Assisted in troubleshooting network connectivity problems, improving system accessibility for staff and clients.
  • Configured and maintained computer systems, enhancing operational efficiency across departments.
  • Documented user inquiries and resolutions in ticketing system, contributing to knowledge base development.
  • Educated staff on software applications, increasing overall team proficiency and reducing support requests.

Admissions Coordinator

Freeman Recovery Center
11.2023 - 08.2024
  • Coordinated admissions processes to ensure seamless onboarding of new clients.
  • Developed and maintained relationships with referral sources to enhance client intake.
  • Managed scheduling for assessments and evaluations to optimize resource allocation.
  • Implemented improvements in documentation practices for accuracy and compliance.

Recovery Coordinator

Hope Center Ministries
12.2021 - 11.2023
  • Coordinated patient recovery plans, ensuring alignment with healthcare protocols and best practices.
  • Facilitated communication between multidisciplinary teams to enhance patient care continuity.
  • Monitored patient progress, adjusting plans as necessary to meet individual needs effectively.
  • Developed educational materials for patients to support recovery and self-management efforts.

Office Manager

A-Team Roofing
01.2020 - 12.2021
  • Streamlined office operations by implementing efficient scheduling systems and resource allocation.
  • Coordinated communication between departments to enhance collaboration and workflow efficiency.
  • Managed vendor relationships, negotiating contracts to improve service quality and reduce costs.
  • Developed comprehensive filing systems that improved document retrieval speed and accuracy.

Infantryman

US Army
01.2017 - 01.2020
  • Conducted tactical operations to ensure mission success in diverse environments.
  • Collaborated with team members to develop and implement strategic plans for combat readiness.
  • Trained and mentored junior soldiers on operational procedures and safety protocols.
  • Analyzed intelligence reports to inform decision-making and enhance mission effectiveness.

Education

High School Diploma -

Dickson County High School
Dickson, TN
05-2016

Skills

  • Technical troubleshooting
  • Technical support
  • Microsoft outlook
  • Software installation
  • Client relations
  • Sales experience
  • Office administration
  • Organizational skills

Certification

  • Google IT Specialist, Google - 2025

Timeline

IT Support Specialist

Freeman Recovery Center
08.2024 - Current

Admissions Coordinator

Freeman Recovery Center
11.2023 - 08.2024

Recovery Coordinator

Hope Center Ministries
12.2021 - 11.2023

Office Manager

A-Team Roofing
01.2020 - 12.2021

Infantryman

US Army
01.2017 - 01.2020

High School Diploma -

Dickson County High School

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