N. Curtis Vogel II
Kansas City,KS
Summary
Adept at driving operational excellence and team productivity, I significantly enhanced efficiency at WaterOne through continuous improvement initiatives and rigorous performance monitoring. My leadership and data analysis skills, fostered a culture of safety and customer satisfaction while always ensuring compliance of both State and National Water Regulations. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering a collaborative work environment.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Operations Supervisor
WaterOne
01.1990 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Helped develop and implement standard operating procedures to ensure consistency in operations and water quality across all shifts.
Bar Owner
Self
01.1996 - 10.2000
- Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business and positive word-of-mouth referrals.
- Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
- Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
- Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
- Ensured legal compliance with local liquor licensing laws and regulations in order to maintain business operations without interruption.
- Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
- Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Laborer Helper
Don Sambol Construction
12.1986 - 01.1990
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Followed instructions from construction project managers and supervisors.
- Followed safety protocols on job sites.
- Painted walls, ceilings and other surfaces.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Completed basic carpentry tasks such as framing walls, installing doors, windows, and trimwork for aesthetically pleasing results.
Operations Manager
SACO Petroleum
01.1984 - 12.1986
- Recruited, hired, and trained initial personnel.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients on a daily basis
- Reduced operational risks while dealing with customers cars
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed inventory of all chemicals and spare parts
Education
No Degree - Civil Engineering
University of Kansas
Lawrence, KSNo Degree - Environmental Technology
Fort Scott Community College
Fort Scott, KSHigh School Diploma -
Piper Sr High School
Kansas City, KS05-1984
Skills
- Performance monitoring
- Safety oversight
- Customer relationship development
- Production
- Management
- Delegation
- Multitasking
- Team Management
- Team building
- Conflict Resolution
- Staff Motivation
- Adaptability
- Crisis Management
- Data Analysis
- Coordinate schedules
- Evaluate performance
Certification
Class IV Kansas Operators License since June of 2000
Class of 2014 WaterOne Leading Edge
Timeline
Bar Owner
Self
01.1996 - 10.2000
Operations Supervisor
WaterOne
01.1990 - Current
Laborer Helper
Don Sambol Construction
12.1986 - 01.1990
Operations Manager
SACO Petroleum
01.1984 - 12.1986
Class IV Kansas Operators License since June of 2000
Class of 2014 WaterOne Leading Edge
No Degree - Civil Engineering
University of Kansas
No Degree - Environmental Technology
Fort Scott Community College
High School Diploma -
Piper Sr High School
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