Ndege Amandla
Goodyear,AZ
Summary
Energetic undergrad experienced in directing activities and plans for school-aged children; with an emphasis of those with special needs. Helping children develop confidence and achieve life goals through positive reinforcement, attention to sensory needs, and communicating with guardians about their child's progress and areas of struggle. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Special Needs Coach
CCV
02.2023 - Current
- Worked with students with moderate to severe autism to increase life skills.
- Redirected students using Positive Behavior Support (PBS).
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
Hostess
Olive Garden
11.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
Concessions Worker
Harkins Theaters
04.2022 - 11.2022
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Monitored inventory and notified management of deficiencies or shortages.
Summer Babysitter
MST
01.2015 - 03.2022
- Closely monitored children's play activities to verify safety.
- Modeled appropriate social behaviors to encourage children's social and emotional development.
- Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
- Played games, worked on puzzles, and read books to young children.
- Supported children's educational progress by reviewing completed homework, quizzing on math, and science and assisting with school projects.
- Communicated with parents regarding children's progress and development, raising any issues.
- Engaged with children on individual basis to build positive relationships.
Education
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Grand Canyon University
Phoenix, AZ05.2027
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2023
Skills
- Equipment Inspection
- Activity Planning
- Emergency Response
- Child Supervision
- Parental Communication
- Positive Reinforcement
Accomplishments
- Supervised team of 30 staff members.
- Resolved product issue through consumer testing.
Graduated in top 10% of 2023 class
Black Student Union Coordinator-2years
GCU Honors Member
NHS member
Affiliations
- Toastmasters
- National Honors Society
- Black Student Union
- Thespians
Timeline
Special Needs Coach
CCV
02.2023 - Current
Hostess
Olive Garden
11.2022 - Current
Concessions Worker
Harkins Theaters
04.2022 - 11.2022
Summer Babysitter
MST
01.2015 - 03.2022
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Grand Canyon University
High School Diploma -
Desert Edge High School
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