Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ndeye Amy Thioune

Dallas,TX

Summary

Knowledgeable Application Engineer and Devops engineer who evaluates and integrates software throughout sales cycle to drive meaningful solutions. Collaborates with developer team, project managers and salespeople to implement application designs supporting customer needs and technical challenges. Experience in CI/CD and Linux Systems Engineering. Able to assume a role and excel with little supervision. Skilled in providing simple and scalable solutions to complex issues. Passionate about gathering data and communicating results in a clear and easily understood way. Seeking to utilize my skills and experience to further the goals of a team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Application Support Engineer

JPMorgan Chase
09.2022 - Current
  • Address technical issues and guided end users through resolution.
  • Support software integration and implemented maintenance enhancements.
  • Provide end-to-end resolutions to ensure completion of all jobs within defined objectives.
  • Troubleshoot production issues and coordinate with other teams to remediate and implement to production in order to minimize impact on customers.
  • Engage with AppDev teams and various platform owners with Root Cause Analysis (RCA) and remediation actions.
  • Support process improvements to continuously the stability of the applications.
  • Perform in depth research and identify sources of production issues

DevOps Engineer Intern

Ek Tech Software Solutions
05.2021 - 08.2022
  • Streamlined software development life cycle from requirements, to monitoring in production,
  • Implemented continuous integration using Jenkins and delivery to limit manual testing and troubleshooting
  • Created and maintained automated Jenkins CI/CD pipelines for code deployment
  • Integrated GIT into the continuous Integration (CI) environment along with Jenkins.
  • Migrated microservices deployment to HELM and get rid of Kubernetes manifest files.
  • Installed applications on AWS EC2 instances and configured the storage in S3 buckets.
  • Created new/updated Confluence pages as needed.
  • Collaborated with Development and Operational team to solve emergent issues.

Linux System Administrator Intern

E K Tech Software Solutions
05.2019 - 08.2019
  • Administrated and troubleshot Linux OS (servers) level and application (app/software) issues
  • Automated manual tasks using scripts (bash, shell)
  • Developed and maintained shared documentation of new processes (Confluence).
  • Installed, upgraded and maintained Linux servers in accordance with established company’s IT policies and procedures.
  • Avoided error in Linux administration tasks and increased performance by 85%.

Education

Bachelor of Mathematics -

Texas Tech University

Associate of Science -

Dallas College

Skills

  • Programming & Languages: Python, Bash shell scripting, YAML, Groovy, Harshicorp
  • CI/CD Tools: Jenkins & GitHub
  • Batch scheduling tool : Control-M
  • Version Control System: Git
  • Containerization Tool: Docker
  • Orchestration: Kubernetes, Docker-Compose
  • Continuous Inspection of CodeQuality: SonarQube
  • Artifactory: Nexus, Dockerhub
  • Infrastructure as Code: Terraform, Ansible, JenkinsFile
  • Continuous Monitoring: Datadog, Argo cd, Rancher
  • Databases: SQL server, Teradata, Oracle,
  • ETL Methodologies using Abinitio/Informatica
  • Cloud: AWS, Google Cloud

Certification

  • AWS Cloud Practitioner - JAN 2022

Languages

French
Native or Bilingual
Spanish
Limited Working

Timeline

Application Support Engineer

JPMorgan Chase
09.2022 - Current

DevOps Engineer Intern

Ek Tech Software Solutions
05.2021 - 08.2022

Linux System Administrator Intern

E K Tech Software Solutions
05.2019 - 08.2019

Bachelor of Mathematics -

Texas Tech University

Associate of Science -

Dallas College

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Ndeye Amy Thioune