Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ndeye Khady Wade

Ndeye Khady Wade

Manager
Mount Vernon,NY

Summary

Resourceful and adaptable Manager with over 13+ years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role. High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

25
25
years of professional experience

Work History

Assistant General Manager

Ricky's NYC Inc.
New York, NY
08.2006 - Current
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Met demanding business targets with high efficiency and smooth performance.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Managed store cash intake with high accuracy, prepared daily bank deposits while monitoring cash intake to eliminate discrepancies.
  • Disciplined and maintained staff of 18+ to provide hospitable, professional service reflecting business initiatives.

Teacher's Aide

P.S. 198 Isador E. Ida Straus
New York, NY
09.2013 - 12.2013
  • Supervised 15+ children on field trips to maintain safety.
  • Took attendance, graded assignments, and maintained routine student records.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.

Administrative Assistant

Axelrod Management
New York, NY
07.2000 - 12.2005
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Supported efficient operations by managing errands like cash transactions of tenants rent and clerical tasks such as business correspondence.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.

Education

Bachelor of Arts - Journalism

Baruch College of The City University of New York
New York, NY
05.2006

Skills

  • Training and development skill
  • Business operations background
  • Customer relationship management & retention
  • Recruiting and Hiring
  • Proficient in Microsoft office tools & POS systems
  • Inventory control procedures
  • Fluent in Creole
  • Cash handling accuracy
  • Personnel training and development
  • Excellent multi-tasker
  • Time management
  • Dependable and reliable
  • Superb sales professional

Timeline

Teacher's Aide

P.S. 198 Isador E. Ida Straus
09.2013 - 12.2013

Assistant General Manager

Ricky's NYC Inc.
08.2006 - Current

Administrative Assistant

Axelrod Management
07.2000 - 12.2005

Bachelor of Arts - Journalism

Baruch College of The City University of New York

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