Ndiwa Bothongo
Jackson,MI
Summary
Professional care worker with extensive experience in providing compassionate and personalized support to individuals. Recognized for collaborative approach and achieving positive outcomes in client care. Reliable team member known for adaptability and commitment to meeting changing needs, with skills in patient care and problem-solving.
Overview
7
7
years of professional experience
Work History
Direct Care Worker
John Ganton's Countryside Retirement Community
Jackson, MI
07.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Internship Student
Hilton Garden inn
Botswana
07.2021 - 11.2021
- Greeted guests warmly to foster a welcoming environment
- Assisted staff with timely food delivery and guest requests
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing
- Reported back to instructor to receive day-to-day tasks and responsibilities
Student Intern
Masa Square Hotel
Botswana
07.2018 - 07.2019
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Administrative Assistant
Waygard Security
Botswana
01.2018 - 06.2018
- Assisted coworkers and staff members with special tasks on daily basis
- Compiled documents for company tenders
- Answered and managed incoming and outgoing calls
- Prepared and operated printing machine
Education
Bachelor of Science - Hospitality Management
Botho University
12.2022
Form 6 - Advanced Levels
Rainbow High School
11.2017
Form 5 - IGCSE (Diploma)
The Learning Center
11.2016
PSLE - Elementary
Baobab Primary School
11.2010
Skills
- Multitasking Abilities
- Teamwork
- Compassionate caregiving
- Medication administration
- ADL support
Hobbies and Interests
- Swimming
- Travelling
- Being of help to others
Languages
English
Native or Bilingual
Timeline
Direct Care Worker
John Ganton's Countryside Retirement Community
07.2023 - Current
Internship Student
Hilton Garden inn
07.2021 - 11.2021
Student Intern
Masa Square Hotel
07.2018 - 07.2019
Administrative Assistant
Waygard Security
01.2018 - 06.2018
Form 6 - Advanced Levels
Rainbow High School
PSLE - Elementary
Baobab Primary School
Bachelor of Science - Hospitality Management
Botho University
Form 5 - IGCSE (Diploma)
The Learning Center
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