Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ndoreraho Festus

Kansas City,MO

Summary

As Process Assistant, Exceptionally detailed, organized, and highly accurate with a unique ability to successfully manage multiple secretarial projects efficiently. Proven competencies as leadership with the ability to empower others. Consistently leverage organizational capabilities to facilitate well-run. Delivers outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds. Able to identify and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Process Assistant manager

Amazon
11.2020 - Current
  • Led Pack and Sort side within process within AFE departments while supporting over 100 associates shift
  • Insistent on knowing plan and nailing plan
  • Ensuring all associates know department goals and can escalate barriers when needed and establishing associates for cross-training opportunities
  • Assisted associates with barriers to ensure safe and effective workplace and helped drive direct managers to 4.7 leadership index scores
  • Responsible for labor tracking associates’ time and coaching off-task associates
  • Led team in staffing quarterly plans utilizing Staff Command Center (SCC), averaging 75% compliance
  • Trained and mentored two Process Guides who are capable of running floor
  • Monitor and work with problem-solving to save customer promise times
  • Oversaw planning for network resource growth by identifying processing power and computer resources.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Ensure area is following company guidelines relating to safety, security, policies and procedures and maintaining supporting documentation.

Education

Master’s Degree - Business Management

University of Phoenix
Tempe, AZ
05.2024

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
03.2021

Skills

Launch two building VGT1-AR and MCI3-AMXL

  • Employee Coaching and Mentoring
  • Organization and Time Management
  • Collaborate Cross-Functionally
  • Performance Tracking and Evaluations
  • Leading ship-dock and ship-Clark

Timeline

Process Assistant manager

Amazon
11.2020 - Current

Master’s Degree - Business Management

University of Phoenix

Bachelor of Science - Business Management

University of Phoenix
Ndoreraho Festus