Ndrichim Iseni
Savotaseski 151 No 73,Tetovo
Summary
Adaptable professional with 5 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.
Overview
7
7
years of professional experience
Work History
Manager
Restaurant Shtojzovalle Village
01.2023 - 11.2023
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Accomplished multiple tasks within established timeframes.
Logistics Manager
Ecolog International-(United Nations Contractor)
09.2022 - 01.2023
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Transport Manager
Ecolog International-(United Nations Contractor)
01.2020 - 08.2022
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
Catering Supervisor
Ecolog International-(United Nations Contractor)
01.2019 - 01.2020
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Coordinated contracts, plating guides and team training manuals.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Supply Chain for 3 regions
Cashier/Bartender
Calimero
03.2017 - 02.2019
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - IT Engineering
The State University of Tetovo- USHT
Tetovo, North Macedonia06.2019
Skills
- Strategic Planning
- Business Development
- Complex Problem-Solving
- Performance Evaluations
- Verbal and Written Communication
- Supply Chain Management
- Web Development Projects-html,css
- Computer Skills-Microsoft office
Languages
Albanian
English
Macedonian
Turkish
French
Timeline
Manager
Restaurant Shtojzovalle Village
01.2023 - 11.2023
Logistics Manager
Ecolog International-(United Nations Contractor)
09.2022 - 01.2023
Transport Manager
Ecolog International-(United Nations Contractor)
01.2020 - 08.2022
Catering Supervisor
Ecolog International-(United Nations Contractor)
01.2019 - 01.2020
Cashier/Bartender
Calimero
03.2017 - 02.2019
Bachelor of Science - IT Engineering
The State University of Tetovo- USHT
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