Nea Dunn
Chicago,IL
Summary
Results-driven and customer-centric professional with a proven track record of success in delivering exceptional customer service and fostering strong client, partner, and cross-functional relationships. Skilled in SaaS and cloud-based technologies, I am eager to leverage my expertise as an Enterprise Sales Development Representative at Okta. With a deep understanding of Okta's products, services, and value proposition, I excel in collaborating with cross-functional teams to ensure customer satisfaction and drive business growth. My ability to create custom messaging, coupled with a passion for exceeding expectations, will enable me to play a pivotal role in driving success at Okta.
Overview
10
10
years of professional experience
Work History
Sr. Sales Development Representative, Enterprise
Okta
Chicago, IL
08.2023 - Current
- South Central SDR of the quarter for FY24 Q3, 130% attainment
- Spearheaded outbound sales efforts, contributing $6.4M to pipeline generation
- Achieved membership in the esteemed 200% Club, showcasing exceptional performance in March '23. Average attainment of 122%
- Built strong collaboration with Sales Engineers, Account Directors, and Account Executives to deliver a "one-team" experience for our customers
- Worked closely with current and potential customers to address queries and objections, resulting in enhanced customer satisfaction
Sales Development Representative
Okta
Chicago, IL
05.2022 - 08.2023
Leasing Consultant
Bainbridge Companies, NODA
Charlotte, NC
10.2020 - 04.2021
- Achieved a closing ratio of 50%+ in the first year and maintained a property occupancy rate of 95%
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication
Leasing Consultant
Northland Property Group
Charlotte, NC
04.2020 - 10.2020
- Cultivated lasting relationships with residents, resulting in high renewal rates during challenging pandemic circumstances
- Maintained an impressive closing ratio of 50%+ while addressing current residents' concerns effectively
Leasing Consultant
Draper and Kramer,
Chicago, IL
01.2019 - 06.2020
- Excelled as a top-producing leasing consultant
- Delivered exceptional customer service throughout the leasing process, from initial inquiry to seamless move-ins
Leasing Consultant
Planned Property Management
Chicago, IL
12.2014 - 09.2018
- Maintained a 30% to 35% monthly closing ratio as a top-producing leasing consultant
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication
Education
Some College (No Degree) - Business Management
DePaul University
Skills
- New Business Generation
- Team Collaboration
- Customer Relationship Development
- Product Demonstration
Timeline
Sr. Sales Development Representative, Enterprise
Okta
08.2023 - Current
Sales Development Representative
Okta
05.2022 - 08.2023
Leasing Consultant
Bainbridge Companies, NODA
10.2020 - 04.2021
Leasing Consultant
Northland Property Group
04.2020 - 10.2020
Leasing Consultant
Draper and Kramer,
01.2019 - 06.2020
Leasing Consultant
Planned Property Management
12.2014 - 09.2018
Some College (No Degree) - Business Management
DePaul University
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