Results-driven Agile Project Manager with 8 years of hands-on experience gathering requirements and verifying completed hardware and software deployments within budget and schedule. Communicative leader with proven track record of proactively identifying and resolving problems with creative solutions. Expertise in IT project management, agile development and business analysis. Forward-thinking professional recognized for meeting project deliverables by merging customer and user needs with business requirements, budgetary restrictions and logistical considerations.
Overview
27
27
years of professional experience
Work History
Project Coordinator/Landscape Designer
The Gateway Engineers, Inc.
07.2023 - 04.2025
Manage multiple projects and coordinated and delegated daily project related tasks and responsibilities while maintaining and meeting the project budgets, scope, all major milestones
Maintain positive relationships with project stakeholders and project team members.
Performed as primary contact to the Owner, Contractors, and Venders and presented Landscape Architectural design project ideas to the clients/Owners
Reviewed drawings and specifications documentation per the owners’ requirements
Managed communication regularly with owners and management regarding project goals and deliverables.
Provide Landscape Architectural and Civil engineering designs that meets or exceeds the owners project requests and local Municipalities or local Governmental zoning ordinance requirements.
Provide project coordination to project managers by overseeing administrative tasks, communicating and ensuring resource design support and availability for the project team.
Participate in the company project management program to gain knowledge to gain knowledge and experience in construction project management.
Kept projects on schedule by managing deadlines and adjusting workflows.
Assisted contractors and land developers with technical questions regarding city landscape standards.
Created and implemented variety of landscaping designs based on residential and commercial customer specifications, climate, location, and budget.
Created concept designs and estimated projects for residential and commercial customers.
Researched land ordinances and partnered with zoning officials to meet municipal zoning codes.
Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.
Business Analyst Specialist – Science & Technology IT / LIMS Implementation
PPG Industries Inc.
05.2022 - 07.2023
Successfully communicated with internal and external stakeholders
Performed custom application configuration
Performed application technical support
Analyzing information to assess the functionality
Successfully communicated with internal and external stakeholders
Performed testing and validation and deploy application and systems
Performed debugging and troubleshooting of existing application
Created and updated technical documentation for reference and training
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to identify business needs and data sources.
Provided technical support for troubleshooting analytics and reporting issues.
Project Manager / CDI, HCC Implementation and Adoption
3M/MModal Inc.
02.2017 - 05.2022
Performed as the primary contact while working to establish and maintain strong client relationships.
Developed and managed enterprise system projects for products and service customers.
Developed and managed project plans within the defined scope while completing projects on time and budget.
Managed the implementation portion of both front-end and backend SaaS Projects
Managed project teams and collaborated with Software engineers, Product owners, QA, DevOps, Business Analyst and Interface Architects to define technical solutions, manage sprint backlogs and improve delivery by 15%
Provided all project communication to customers both internal and external while preparing regular weekly agendas and meeting minutes per scheduled conference calls.
Produced release roadmaps, sprint reports, and stakeholder dashboards using Jira and Confluence.
Championed Agile best practices and provided coaching to increase Agile maturity across teams.
Managed internal project for customer data migrations and provided customer communications.
Maintained and posted all required project documents for tracking software and confirming that all requirements are completed before closing out the project.
Managed specific customer outcomes that were established through the sales and implementation discovery process.
Project Manager / Catalyst
MModal Inc.
08.2015 - 02.2017
Provided coordination of project development teams.
Develop and maintain project schedules and address timeline challenges.
Produced release roadmaps, sprint reports, and stakeholder dashboards using Jira and Confluence.
Project summary reporting, including assigning task and action items
Reported weekly KPIs to senior leadership and contributed to Agile PMO standards and continued process improvement, which increased product delivery by 15%.
Lead all weekly project meetings, assign and track project tasks to completion.
Project artifact configuration management, filing and maintaining Jira ticketing system.
Provide timesheet and Capex report reviews to ensure financial goals are being met.
Assigning resources to project related tasks.
Facilitate all project design meetings and agile related iterations.
Hold regular retrospective performance reviews.
Provide procedure and policy review in Confluence to ensure audit readiness.
Issue and approve project change request through the Jira ticketing system.
Provided project administration for the project teams and management.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Project Manager, Project Lead
United States Steel Corporation
01.2012 - 07.2015
Effectively coordinated the implementation of video conferencing capabilities for the Executive team. As Part of the Carnegie Way Project this helped to reduce the travel cost at by 20% - 30%.
Oversee the cross-functional teams (Systems, Telecom etc.) for the Executive team which provides 24-7 support.
Supervised multiple groups that configure, deploy, and maintain the mobile devices for the Executive team.
Led weekly project meetings, assigned and tracked project tasks to completion.
Regularly conducted project milestone status reports for the management team and stakeholders.
Successfully guided the configuring, testing, deployment, and follow up of new hardware during the corporate wide implementation of the Windows 7 upgrade project across multiple headquarter locations.
Identified and coordinated the project plans, assignments, and contingency plans for supporting Executive Board of Director meetings and Financial Earnings calls. This consists of providing backup laptops, iPads, analog phone systems, projectors, and wireless network support.
Excellent communication skills and use of business, financial and technical knowledge to successfully communicate to the Executive team and vendors.
Supervised customer support for 300 + local and remote users while maintaining day to day responsibilities.
Successfully completed project negotiations and scheduling to the development of the project plan, assignments, the through the close out of the finished project in accordance with the developed schedule and budget.
Managed the deployment and support process for the use of a mobile device Video meeting application.
Scheduled vendor management meetings to review upgrades and maintenance for audio visual needs of the Executive team.
Identify and assessed software upgrades, and patches and coordinated installation.
Coordinated and scheduled global video conferencing for client meetings with multiple locations.
Landscape Architectural Design Associate
Astorino
12.1997 - 02.2009
Managed multiple projects and coordinated and delegated daily project related tasks and responsibilities while maintaining and meeting the project budgets, scope, all major milestones
Maintained positive relationships with project stakeholders and project team members.
Prepared project budgets and tracked project spending to ensure projects would be completed within the budget.
Managed project scope and controlled project time and costs within the agreed to budget.
Led project team meetings, assigned to coordinate and track the completion status of project tasks.
Managed communication regularly with owners and management regarding project goals and deliverables.
Conducted individual software training; AutoCAD v10 – 2010, MS Office suite 03 - 10, MS Outlook, Arc view 3.0, Auto-turn 5.1, and Mastercam 10 - CNC Software
Coordinated Helpdesk and PC Support for department, printer and plotter installation and configuration
Managed and executed department hardware installations, memory upgrade, cd and DVD drives, network cards, video cards, power supplies
Managed PC Support and facilitated department software installations and updates
File management; Created and managed department library directories and files
Managed PC and Camera for department of five, providing all necessary computer support as needed
Performed as primary contact to the Owner, Contractors, and Venders and presented Landscape Architectural design project ideas to the clients/Owners
And reviewed drawings and specifications documentation per the owners’ requirements
Coordinated the all forms of written correspondence; Facemail, Transmittals, Email, and Outlook scheduling, etc.…
Education
M.B.A. - Management of Information Systems
Point Park University
Pittsburgh, PA
B.S. - Information Technology & Management
Point Park University
Pittsburgh, PA
Skills
Teamwork and collaboration
Multitasking Abilities
Project planning
Google drive
Customer service
Requirements gathering
Business analysis
Issue resolution
Stakeholder management
Scope definition
Software implementation
Cross-functional team leadership
Cost management
Problem-solving abilities
Scrum methodology
Affiliations
Member, Board of Advisors - KFM, Inc. 2000 to present
Timeline
Project Coordinator/Landscape Designer
The Gateway Engineers, Inc.
07.2023 - 04.2025
Business Analyst Specialist – Science & Technology IT / LIMS Implementation
PPG Industries Inc.
05.2022 - 07.2023
Project Manager / CDI, HCC Implementation and Adoption
3M/MModal Inc.
02.2017 - 05.2022
Project Manager / Catalyst
MModal Inc.
08.2015 - 02.2017
Project Manager, Project Lead
United States Steel Corporation
01.2012 - 07.2015
Landscape Architectural Design Associate
Astorino
12.1997 - 02.2009
M.B.A. - Management of Information Systems
Point Park University
B.S. - Information Technology & Management
Point Park University
Core Competencies
Core Competencies include: Project Scoping / Project Management / Team Management / Problem Solving / Risk Management / Executive and Client Relations / Expense Management / Vender Management / Customer Relationship Management / Waterfall and Agile Project management / Budget Management / Project Tracking / Software Development and Quality Assurance Testing.
Server at Restaurant Algarve, New Bedford, MA gateway resort spa, Gateway, COServer at Restaurant Algarve, New Bedford, MA gateway resort spa, Gateway, CO
Director of Childcare/Children's Ministry Director at Gateway Preschool & Childcare/ Gateway ChurchDirector of Childcare/Children's Ministry Director at Gateway Preschool & Childcare/ Gateway Church