Neal Brown
Indianapolis,IN
Summary
Adaptable and motivated, with knack for building relationships and driving results. Possesses solid understanding of market dynamics and excels in utilizing data analysis and sales strategies. Committed to leveraging skills to boost regional sales performance and achieve measurable growth.
Overview
18
18
years of professional experience
Work History
Regional Sales Executive
CoStar Group
10.2023 - 12.2024
- Brand New Homes.com Product Launch
- Richardson Sales Training program - strategies used for dynamic decisions within client relationships
- Drove consistent customer satisfaction through timely resolution of issues related to shipments or orders.
- Deliver high customer service and maintained high client retention through cold calling, consultative selling, and group presentations
- Increased regional sales by developing and implementing strategic sales plans.
- Negotiated contracts with distributors, securing favorable terms for both parties while maintaining long-term partnerships.
Finance Manager
Howard Hanna Mortgage Services
01.2023 - 09.2023
- Supported real estate agents by negotiating loan terms and programs, achieving optimal outcomes
- Facilitated weekly sales meetings, enhancing team performance and collaboration
- Utilized CRM (Salesforce) to manage client relationships and drive sales growth
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approval
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing
Triple Crown Solution Consultant
Rocket Mortgage
04.2014 - 04.2022
- Achieved a high closing percentage of loans by negotiating client terms and evaluating risk factors
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
- Specialized in refinance and new home purchase loans, leading clients through the Verified Approval Process for seamless transactions
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Managed client relationships through regular check-ins and updates on project progress
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
PSA Lead- Emergency Department
University of Michigan Hospital
11.2006 - 04.2014
- Helped facilitate physicians, nurses, and other medical professionals day in fast-paced, stressful environments
- Assisted physicians with incoming and outgoing patient transfers, ensuring efficient care delivery
- Screened and directed calls for physicians and nurses, prioritizing urgent matters
- Processed and scheduled radiological studies, ensuring timely access to critical information
- Served as team lead, coordinating activities to ensure smooth operations
- Helped facilitate physicians, nurses, and other medical professionals day in fast-paced, stressful environments
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan
- Implemented data-driven approaches to monitor bed utilization trends, enabling proactive resource allocation decisions
- Reduced patient wait times for beds by streamlining admission processes and liaising with clinical staff
Education
BBA - Management
Cleary University
Ann Arbor, MISkills
- Sales presentations
- Pipeline management
- Performance tracking
- Territory management
- Industry expertise
- Competitive analysis
- Sales coaching
- Effective multitasking
- Sales lifecycle management
- Training and mentoring
- Goals and performance
- Team building
Timeline
Regional Sales Executive
CoStar Group
10.2023 - 12.2024
Finance Manager
Howard Hanna Mortgage Services
01.2023 - 09.2023
Triple Crown Solution Consultant
Rocket Mortgage
04.2014 - 04.2022
PSA Lead- Emergency Department
University of Michigan Hospital
11.2006 - 04.2014
BBA - Management
Cleary University
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