Neal McLaughlin
Carle Place,NY
Summary
Well-qualified Real Estate/Facilities Executive, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Property Manager
D & D Building Corp. LLC
New York, NY
10.2018 - 10.2020
- Manage New York Class A Building for the Designers Trade Industry
- Tenant portfolio of 125 + premier Designers, Furniture, Lighting, Fabrics, Window treatments
- Responsibilities/Accomplishments
- 4 full time building engineers infrastructure maintenance
- Security staff coverage of 24 x 7 – provide safe working environment during height of Covid 19 outbreak
- Leasing management – renewals for 7 existing tenants – generating monthly income > $3.5MM
- Rent collections – issue collection notice for delinquencies
- Serve eviction notices for lease violations
- Contract management development and execution
- MRI/Yardi management
- Review and analysis departmental requests and make appropriate revisions to sustain budgetary constraints and controls
- EAP Implementation, Fire, Life, Safety program development
- NYC building dept code violation management
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
Senior Property Manager
Onyx Equities, Inc. Jericho N.Y
Jericho, NY
02.2016 - 06.2018
- Responsibilities/Accomplishments
- Manage 700,000 s.f
- Class A commercial office space
- Construction oversight of $8.7mm open space interior renovations
- Overall budgetary responsibility and report variances
- Lease management tenant occupancy of 143 premier clients
- Manage rent collections account reconciliation income arrears
- Produce monthly/yearly expense reports for R.E.I.T
- Equity partners
- Work with brokerage and leasing teams to assist in delivering increased tenant population
- Conduct tours of building wide facilities with potential tenants
- Manage Fire, Life, Safety standards to ensure building occupants safety
- Manage inspections of all Fire, Life, Safety devices with local F.D
- And Building Dept
- Local municipalities
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Prepared One & Two Jericho Plaza annual budget, scheduled expenditures and collected monthly rent from tenants.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Planned special events such as lotteries, dedications and project tours.
Senior Real Estate/Senior Facilities Manager
CBRE Inc
Greater New York Region - Long Island & Queens
02.2013 - 08.2015
- Manage combination Class A commercial & Industrial Portfolios of buildings Greater NY region
- Management/execution of leases > 90 tenants
- Maintain year over year Net Operating Income > $3mm per year for 3 consecutive years.
- Compile monthly/yearly income and expense variance reports, with a timely submittal to committee of 4 R.E.I.T. partners
- Successful roof and environmental audits for NYC DEP
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 26 buildings.
- Promptly responded to tenant complaints and concerns for over 26 properties.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Supervised staff of 11 in day-to-day activities.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Conducted monthly inspections of facility grounds, external structure, systems, and equipment.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Communicated with landlord regarding building and tenant issues.
- Scheduled outside contractors for major maintenance issues.
- Compiled maintenance and repair requests for submission to Asset Management Department and reached out to local contractors for bid proposals.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Reviewed and oversaw construction and renovation projects.
Senior Facilities Manager
Grubb – Ellis Management services
Tri - State Region
03.2011 - 09.2012
- Accomplishments
- Manage field support for repair & maintenance of 80+ tri-state locales
- Successfully manage municipal audits for compliance of bldg
- Codes
- Complete 25 interior project renovations over 6 months on time and under budget($6.9mm)
- Authored client service level agreements to comply with ownership deliverables
- Conduct quarterly and monthly inspections and document actions taken to correct code violations.
- Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 80+ buildings.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Conducted Quarterly inspections of facility grounds, external structure, systems, and equipment.
Property Director of North America's H.Q
Royal Bank Of Scotland
Stamford, CT
10.2008 - 03.2011
- Manage 200 person staff building operations of LEED Gold certified
- America’s H.Q
- Engineering staff 24 x 7
- Security services 24 x 7
- Custodial services 24 x 7
- Development of EAP plan for 3000 headcount occupancy
- Successfully developed and managed $17.5mm budget
- Quarterly & Annual Variance analysis reports for C.O.O
- Manage back of house Third Party vendor café staff of 35 including executive chef
- Establish and maintain financial reporting tools to Senior management for P/L
- Budget analysis forecasting for management and provide variance reports on quarterly basis
- Monitored and coordinated workflows to optimize resources.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Selected favorable filming locations and attained required permits to support shoot schedule.
- Evaluated live broadcasts to assess signal strength and compliance with FCC standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Senior Facilities Manager
ABN AMRO Bank
New York, New Jersey, Chicago
02.2001 - 10.2008
- Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 11 buildings.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 7 in day-to-day activities.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Conducted bi-annual inspections of facility grounds, external structure, systems, and equipment.
Education
B.B.A. - Business Management
Iona College
Skills
- Compliance Monitoring
- Staff Management
- Contract Negotiation
- Database Management
- Vendor Management
- Tenant Relations
- Knowledge of Building Codes
- Budgeting and Financial Reporting
- Property Management
- New Construction
- Preventive Maintenance
- Time Management
Certification
N.Y. STATE REAL ESTATE SALESPERSON LICENSE, 01/01/13, 12/31/18
Volunteer Experience
- Carle Place Union Free School District, Board Of Education, Carle Place, NY, 07/01/18, present, Trustee/Vice President
Hobbies and Interests
- Bike Riding
- Youth Coaching
- Provide voluntary judo lessons
Affiliations
Carle Place Union Free School District Board of Education Trustee. 2018 - Present
Section name
Enjoy golfing with friends.
Health considerations to monitor equates to health body and mind
enjoy bike riding for mental health
Extreme joy of teaching and mentoring sports youth ages - 8 to 18
Basketball
Judo
softball
Timeline
Property Manager
D & D Building Corp. LLC
10.2018 - 10.2020
Senior Property Manager
Onyx Equities, Inc. Jericho N.Y
02.2016 - 06.2018
Senior Real Estate/Senior Facilities Manager
CBRE Inc
02.2013 - 08.2015
Senior Facilities Manager
Grubb – Ellis Management services
03.2011 - 09.2012
Property Director of North America's H.Q
Royal Bank Of Scotland
10.2008 - 03.2011
Senior Facilities Manager
ABN AMRO Bank
02.2001 - 10.2008
B.B.A. - Business Management
Iona College