Neal Mosman
Tucson,AZ
Summary
Experienced Tow Truck Driver with over 10 years in the industry, specializing in vehicle recovery and roadside assistance. Proven ability to respond swiftly to emergency calls while ensuring safety and compliance. Known for maintaining professionalism and strong communication with dispatch and law enforcement.
Overview
14
14
years of professional experience
Work History
Tow Truck Driver
Eddies Towing
Marana, AZ
04.2015 - Current
- Operated light and heavy-duty tow trucks for vehicle recovery and transportation.
- Conducted safety inspections on towing equipment to ensure compliance with regulations.
- Responded promptly to emergency calls, providing assistance to stranded motorists.
- Coordinated with dispatch to optimize response times and enhance service efficiency.
- Developed relationships with local law enforcement to facilitate effective towing operations.
- Implemented best practices for vehicle handling, reducing damage during towing processes.
- Maintained accurate logs of services rendered and inventory of towing equipment used.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
Tow Truck Driver
Downtown Towing
Tucson, AZ
10.2011 - 03.2015
- Assisted in training new drivers on operational protocols and safety procedures.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
High School Diploma -
Amphi High
Tucson, AZSkills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Roadside assistance experience
- Vehicle recovery expertise
- Accident clearing
- Basic vehicle maintenance
- Flatbed truck expertise
- Recovering vehicles
- Lockout kit
- Truck driving
Timeline
Tow Truck Driver
Eddies Towing
04.2015 - Current
Tow Truck Driver
Downtown Towing
10.2011 - 03.2015
High School Diploma -
Amphi High