Summary
Overview
Work History
Education
Skills
Training Related
Availability
Desired Locations
Timeline
Generic

Neal Stephenson

Twentynine Palms,United States

Summary

With over eight years of experience in water system operations—three of which have been in a lead worker role. I bring a proven ability to manage field teams effectively while staying hands-on with day-to-day operations. I hold a Water Distribution Grade D4, Water Treatment Grade T2, and Cross-Connection Control Specialist certification, all of which support my technical qualifications for the Maintenance Supervisor position. As a lead by example type of leader, I prioritize teamwork, accountability, and safety in every task. I have successfully overseen repair and maintenance projects, trained and mentored crew members, and ensured regulatory compliance while maintaining high service standards for the community. Additionally, I am proficient in operating a wide range of heavy and light-duty equipment used in the installation, maintenance, and repair of water infrastructure, and have hands-on experience maintaining and monitoring pumps, motors, wells, pressure-reducing stations, and Cla-Val valves to ensure efficient and reliable system operation. Seeking to contribute my skills and leadership as maintenance supervisor with Joshua Basin Water District.

Overview

11
11
years of professional experience

Work History

Solar consultant

Sunrun
09.2022 - Current
  • As a Solar Consultant, I provide expert guidance and recommendations to residential, and commercial clients looking to transition to solar energy. I assess the energy needs of each client, evaluate the suitability of their property for solar panel installation, and design customized solar solutions to maximize efficiency and cost savings. My responsibilities include conducting site assessments, preparing detailed proposals, assisting clients in understanding available financing options, and managing the installation process from start to finish. I stay informed about industry trends, incentives, and regulations to ensure clients receive the most current and effective solar solutions.
  • Hours per week: 40


Lead Worker

Twentynine palms water district
03.2014 - 09.2022
  • Supervisor and Management: I led a team of maintenance workers and technicians, overseeing daily operations, scheduling, and task delegation to ensure efficient workflow.
  • Water Quality Management: Ensured the district's water met all state and federal health and safety standards. This included regular sampling, analysis, and reporting to ensure compliance with regulations.
  • Water Sampling and Testing: I conducted routine water quality sampling, analyzed test results, and addressed any discrepancies in water quality immediately, ensuring the safety of the community’s water supply.
  • System Maintenance and Repair: I managed the upkeep of the water distribution system, including pipes, pumps, wells, and Coordinated repairs and maintenance to prevent service interruptions.
  • Emergency Response: I acted as the lead worker in addressing water quality issues or infrastructure problems during emergencies, minimizing service disruption and safeguarding public health.
  • Training and Development: I trained new employees in water quality standards, sampling procedures, and equipment use. Provided ongoing education on safety protocols and regulatory compliance.
  • Regulatory Compliance: I worked closely with local, state, and federal agencies to ensure all operations met regulatory requirements, including reporting on water quality and distribution systems.
  • Customer Relations: I addressed customer inquiries and concerns regarding water quality, system interruptions, and billing issues, ensuring high levels of public satisfaction.
  • Hours per week: 40
  • Certifications:
  • Water Distribution Operator Grade D4-SWRCB
  • Water Treatment Operator Grade T2-SWRCB
  • Cross Connection Control Specialist-AWWA
  • Class A Commercial Drivers License-State of California
  • OSHA Confined Space, Trenching, and Shoring Training.
  • Competent Person Training.



Education

High School Diploma -

Twentynine Palms Highschool
Twentynine Palms, CA
06.2009

Skills

  • SCADA Operations Knowledge
  • Emergency Response
  • Water Quality Sampling
  • Water Services
  • System Monitoring
  • Equipment Inventory Maintenance
  • Water Sample Collection
  • Flow Testing
  • Customer Service Standards
  • Spill Containment
  • Operational Improvements
  • Hazardous Materials
  • Valve Installation
  • Pump Maintenance
  • Pump Run Maintaining wells and CL2 Injectors
  • OSHA Regulations
  • Equipment Operation
  • Client Support
  • Duty Assignments
  • General Plumbing
  • Customer Service
  • Customer Needs Assessments
  • Product Management
  • Chemical Inventory
  • Operations Recordkeeping
  • Worker Oversight
  • Vendor Contracts
  • Complex Problem-Solving
  • Daily Progress Reports
  • Safe Handling Procedures
  • Vendor Relationships
  • Operational Data Reporting
  • Chemical Handling
  • Preventive Maintenance
  • Accurate Measurements
  • Pneumatic Systems
  • Maintaining Clean Work Areas
  • Personnel Records
  • Basic Mathematical Abilities
  • Pipe Installation
  • Testing Devices
  • Documentation Skills
  • Storage Systems
  • Monitoring Gauges
  • Project Requirements
  • Customer Satisfaction
  • Team Meetings
  • Corrective Action Implementation

Training Related

• Under general direction, supervised and worked alongside distribution crews in the installation, maintenance, and repair of water mains, meters, valves, hydrants, and service connections across the District’s potable water system.

• Provided comprehensive field training to crew members on all aspects of underground utility work, including trench shoring, confined space entry, safe excavation practices, and emergency mainline repair procedures.

• Conducted hands-on training and mentoring in the safe and effective operation of light and heavy construction equipment including backhoes, excavators, skid steers, loaders, dump trucks, and hydro-excavators.

• Ensured team readiness and regulatory compliance by leading safety meetings, job hazard analyses (JHAs), and daily tailgate talks; enforced all OSHA and Cal/OSHA safety protocols.

• Acted as on-site Competent Person for trenching and excavation work, verifying adherence to safety standards and training staff to recognize and mitigate hazards.

• Instructed crew members on reading utility maps, interpreting construction drawings, and using GPS/GIS systems for infrastructure locating and documentation.

• Trained staff on proper procedures for pressure testing, chlorination/dechlorination, and loading of new mains in accordance with state and AWWA standards.

• Led by example in emergency response situations, guiding less experienced staff through high-pressure scenarios such as major water main breaks, shutdowns, and restoration efforts.

• Provided performance feedback and coaching, helping team members develop technical skills and prepare for certification exams (e.g., Distribution Operator Levels D1–D3).

• Supported new employee onboarding and helped establish a culture of safety, accountability, and continuous learning within the department.

Availability

  • Job Type: Permanent
  • Work Schedule: Full-time

Desired Locations

Joshua Basin Water District

Timeline

Solar consultant

Sunrun
09.2022 - Current

Lead Worker

Twentynine palms water district
03.2014 - 09.2022

High School Diploma -

Twentynine Palms Highschool