Neal J Hilton

Manage and run the Doggone hotel.

• Increased peat business through consistent delivery of excellent service and client communication.
• Maintained a clean and safe environment for all dogs, conducting regular inspections of boarding areas.
• Handled challenging behaviors calmly and effectively using positive reinforcement techniques.
• Ensured timely feeding schedules, providing appropriate portions based on each dog''s nutritional needs.

• Stored, loaded and unloaded set pieces and technical equipment for daily performances.
• Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
• Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
• Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.

• Take photographs in a range of styles and for a variety of clients
• Styles include portraits, fashion and product shoots for magazines, websites, brochures, marketing material and individual clients
• Photo shoots involve obtaining and setting up sets, props and lighting, within tight time frames
• Manage relationships with talent and clients
• Edit photos using Photoshop/Aperture and create special effects in post-production
• Upload photos onto company websites and into databases

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Developed comprehensive training materials that resulted in higher knowledge retention among participants.
• Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
• Created and oversaw training programs for operations.

• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Responded to customer requests for products, services, and company information.
• Sought ways to improve processes and services provided.