Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Neallie Garrard

Brazil,IN

Summary

Greetings! My name is Neallie Marie Garrard. I am a wife, and mother of 4. My son is 23, my oldest daughter is 21, my middle daughter is 13 and my youngest daughter is 11. I am originally from Indianapolis, IN. As a teenager, I moved to Martinsville, IN, and in 2021 I married my husband, Chris Garrard, and moved to his hometown of Brazil, IN. I have an extensive background in customer service, and business management and I am currently pursuing my Associate Degree in Health and Human Services. I am also skilled in American Sign Language, having attended Vincennes University American Sign Language from 2000-2001 American Sign Language Program.

Overview

11
11
years of professional experience

Work History

Roller Skating Session Manager/Birthday Party Supervisor

Wigwam Skate And Event Center
03.2012 - Current
  • Coordinated travel and accommodations for event attendees.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Implemented protocols and procedures to effectively manage planning process.
  • Trained and supervised event staff to complete tasks on time.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Produced concept plans for high-profile corporate meetings and events.
  • Developed detailed event reports, documenting all aspects of each event.
  • Oversaw event registration process by collecting and tracking attendee information.

Cook/Dietary Aide

HutsonWoods @ Brazil
03.2022 - 01.2023
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Followed all food safety regulations while preparing meals for patients.
  • Monitored and evaluated patient progress, documenting results.
  • Participated in nutrition research projects and programs.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.

Assisitant Store Manager

Goodwill Store Of Brazil
08.2021 - 01.2022
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Approved regular payroll submissions for employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Trained new employees on proper protocols and customer service standards.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Completed point of sale opening and closing procedures.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Associate of Applied Science - Health And Human Services

Ultimate Medical Academy
Tampa, Florida (online)
06.2024

Skills

  • Client Satisfaction
  • Contractual Obligations
  • Customer Needs Assessments
  • Customer Retention
  • Issue Resolution
  • Event Promotion
  • Safety Procedures
  • Inspect Facilities

references

PROFESSIONAL REFERENCES

ANGELA HELLMAN 812-900-9512

BRANDI BOWELS 812-531-5575

JOE DENTON-ERLENBUSH 317-494-9168

PERSONAL REFERENCE

PATRICIA DAVIS 765-792-0593

RACHAEL HARRIS 812-605-8962

BRITTNEI GARRARD 812-223-0734

Timeline

Cook/Dietary Aide

HutsonWoods @ Brazil
03.2022 - 01.2023

Assisitant Store Manager

Goodwill Store Of Brazil
08.2021 - 01.2022

Roller Skating Session Manager/Birthday Party Supervisor

Wigwam Skate And Event Center
03.2012 - Current

Associate of Applied Science - Health And Human Services

Ultimate Medical Academy
Neallie Garrard