Neal (Tony) DiPentino
Aurora,United States
Summary
Accomplished and results-driven technical leader with 15+ years experience building and scaling high-performing engineering teams and delivering enterprise-grade software solutions. Proven success in leading organizational growth, managing business process transformation, and aligning technology strategies with business goals. Experienced in go-to-market execution, customer and partner engagement, and day-to-day technical delivery. Customer-first, solutions-oriented approach to leadership, focusing on enabling teams with processes, tools, and guidance for success. Passion for solving complex technical challenges and helping engineers thrive in high-impact, collaborative environments. Built and coached Productivity, Platform, and Software Development teams from the ground up, delivering SaaS-based, multi-cloud data platforms. Firm belief that any problem can be solved with talented engineers working in a motivated, well-supported team.
Overview
16
16
years of professional experience
Work History
Group Manager Cloud Infrastructure & Automation
Alteryx
01.2020 - 04.2025
- Reallocated underutilized resources, improving operational efficiency and maximizing ROI across cloud and infrastructure assets.
- Conducted regular performance evaluations, offering targeted coaching and feedback that drove individual growth and team performance.
- Led strategic organizational change, streamlining processes, elevating employee engagement, and driving measurable improvements in team efficiency.
- Fostered a culture of continuous improvement, promoting innovation and proactive problem-solving at all levels of the organization.
- Ensured 24/7 availability of mission-critical systems by leading expert-level troubleshooting efforts and implementing resilient backup and recovery protocols.
- Boosted cloud infrastructure performance through automation, process refinement, and continuous optimization strategies.
- Scaled the engineering team from 6 to 20+ within a year by refining hiring practices and onboarding workflows.
- Delivered a multi-cloud platform from the ground up in under 12 months—designed for multi-tenancy, elasticity, and high throughput using native services from major cloud providers.
- Directed the architecture and operations of cloud infrastructure supporting microservices platforms processing terabytes of data daily.
- Engineered modern CI/CD pipelines, enabling multiple daily deployments to production and staging environments, increasing release velocity and code quality.
- Built an internal developer platform (IDP) using GitLab, ArgoCD, and a custom front-end UI—cut onboarding time, reduced MTTR, and improved software quality by 30%.
- Reduced provisioning time from days to under 2 hours through full automation of customer setup workflows.
- Established a scalable Work Intake system serving 60+ teams, balancing strategic initiatives, feature delivery, and technical debt management.
- Drove cloud cost optimization programs, achieving over $1M in annual savings.
- Integrated AI/ML capabilities, leveraging GPU-backed infrastructure to power advanced analytics and generative AI experimentation.
- Led and mentored distributed teams across the US, EU, and India, including full-time staff and contractors, fostering a high-performance global culture.
Senior Cloud Systems Engineer III
Appcelerator / Axway
01.2011 - 12.2019
- Enhanced user satisfaction by proactively identifying infrastructure pain points and launching targeted improvement initiatives.
- Enabled seamless cloud adoption by guiding end-users through the transition from on-prem systems and promoting best practices.
- Continually optimized infrastructure by staying ahead of cloud industry trends and embedding emerging best practices into operational workflows.
- Minimized downtime and ensured business continuity by designing and deploying robust disaster recovery strategies for critical cloud systems.
- Collaborated closely with development teams to integrate microservices architecture within cloud platforms, increasing modularity and flexibility.
- Accelerated feature delivery by streamlining CI/CD pipelines, shortening application development cycles and time-to-market.
- Architected and maintained global cloud services supporting internal teams and a global Titanium developer community.
- Built a centralized logging platform using the ELK Stack (Elasticsearch, Logstash, Kibana) to enhance observability and diagnostics.
- Designed and deployed Docker-based container clusters on AWS infrastructure to improve scalability and service isolation.
- Engineered data pipelines using RabbitMQ and Elasticsearch to support real-time analytics and operational insights.
- Managed DNS infrastructure through Route53 and DNSMadeEasy, ensuring reliable and scalable domain management.
- Automated infrastructure provisioning and monitoring with custom scripts and tools built on RightScale and AWS.
- Implemented proactive monitoring systems using New Relic and Zabbix, improving alerting and system reliability.
- Diagnosed and resolved technical issues across a diverse tech stack, including Linux, networking, Docker, Elasticsearch, MySQL, and multiple scripting languages.
- Maintained clear, comprehensive technical documentation to support team knowledge-sharing and system maintenance.
- Provided 24/7 operational support as part of a rotating on-call schedule, ensuring high system availability.
- Contributed to testing initiatives, including unit testing, automation frameworks, and performance testing (load, failover, endurance).
- Developed automation and support scripts in Python, Ruby, and Bash to reduce manual effort and improve system consistency.
- Supported a broad range of engineering efforts to maintain system reliability, security, and scalability.
Software Engineer
Resume Edge
02.2010 - 12.2010
- Consistently delivered projects on time by strategically prioritizing tasks and optimizing time management across concurrent initiatives.
- Evaluated and validated technical solutions to ensure alignment with customer requirements, system architecture, and business objectives.
- Designed and developed scalable, maintainable codebases, contributing to long-term application stability, performance, and ease of enhancement.
- Collaborated cross-functionally with management, internal stakeholders, and development partners to communicate software design progress, address technical challenges, and align on project goals.
Full Stack Developer
TeleTech Holdings
03.2009 - 02.2010
- Led the end-to-end development and maintenance of enterprise web applications using open-source technologies to support 27 U.S. Census call centers and over 3,000 employees nationwide.
- Designed and launched secure, scalable web portals for external business partners to manage contracts and perform detailed ticketing analytics.
- Developed the Knowledge Base User Interface (KBUI) to streamline Help Desk operations and automate Cisco reskilling workflows, improving support team efficiency.
- Built a real-time NOC Help Desk dashboard, delivering actionable insights into operational performance and support metrics.
- Improved user experience by designing and deploying responsive front-end interfaces, enhancing accessibility and usability across platforms.
- Administered and optimized WAMP/LAMP environments and MySQL databases, ensuring high system availability, performance, and data security.
- Engineered the standard reporting system for Census operations, supporting both on-demand and scheduled reporting to enable faster decision-making.
- Designed and maintained an Operational Data Store (ODS), including ETL pipelines, batch processing scripts, and self-service reporting tools to support data-driven operations and business intelligence.
Education
No Degree - Computer Information Systems
DeVry Education Group
Denver, CO12.2010
Skills
- Agile Methodologies
- Terraform
- Kubernetes / Helm
- GitHub / GitLab
- Software as a Service (SaaS)
- Infrastructure as a Service (IaaS)
- Staff development
- Cloud security implementation
- Cloud architecture design
- Cloud Platforms & DevOps Automation
- Software as a Service (SaaS)
- Amazon Web Services, Google Cloud Platform, Microsoft Azure
- Distributed Systems Architecture
- Cross-functional Team Building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Group Manager Cloud Infrastructure & Automation
Alteryx
01.2020 - 04.2025
Senior Cloud Systems Engineer III
Appcelerator / Axway
01.2011 - 12.2019
Software Engineer
Resume Edge
02.2010 - 12.2010
Full Stack Developer
TeleTech Holdings
03.2009 - 02.2010
No Degree - Computer Information Systems
DeVry Education Group
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