Neamiya Britt
Houston,TX
Summary
Experienced team player, with unyielding background in face-paced environment. Works well autonomously to be able to handle assignment; which results in providing solutions to any problems. Motivated to maintain customer satisfaction and contribute to company success. Adapts well in diverse and different environment. Committed to providing world-class customer service while being professional.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Guest Teacher
Spring ISD
01.2022 - Current
- Implemented innovative teaching techniques to engage students and promote critical thinking skills.
- Promoted a positive classroom environment by establishing clear expectations.
- Provided feedback on assignments and engaged with peers.
Ramp Agent/Reservations Sales
UGE/United Airlines
04.2019 - 05.2024
- Supported sales team efforts by providing detailed information on group booking requests.
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Improved workflow efficiency by coordinating with drivers and dispatch team to optimize route planning.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Medicare Representative
SYKES
02.2022 - 03.2023
- Contacted pharmacies to submit/refill prescriptions.
- Maintained compliance with all HIPAA regulations when handling sensitive member information and documentation.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Crew Leader
Wendys Restraunt
10.2012 - 07.2019
- Recruited, hired and trained new employees.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Bussed and reset tables to keep dining room and work areas clean.
Medical Assistant
Rosewood Heights Health Center
05.2013 - 05.2014
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Wrapped trays, instrument packs, and sets.
Education
Associate of Science - Humanities
Onondaga Community College
Syracuse, NY05.2016
High School Diploma -
Syracuse Academy of Science Charter School
Syracuse, NY06.2014
Skills
- Customer Service
- Airport Operations
- Medical Billing
- Management
- Teaching
- Sales
Certification
- BLS Certificate
- License Esthetician
Timeline
Medicare Representative
SYKES
02.2022 - 03.2023
Guest Teacher
Spring ISD
01.2022 - Current
Ramp Agent/Reservations Sales
UGE/United Airlines
04.2019 - 05.2024
Medical Assistant
Rosewood Heights Health Center
05.2013 - 05.2014
Crew Leader
Wendys Restraunt
10.2012 - 07.2019
Associate of Science - Humanities
Onondaga Community College
High School Diploma -
Syracuse Academy of Science Charter School
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