Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Neanna Brooks

Neanna Brooks

Lanett

Summary

Experience Tufting Operator Getting the job done in a timely matter Follow Directions

Personable and organized with strong aptitude for managing inventory and handling shipments. Knowledge of inventory control systems and warehouse operations, with proficiency in data entry and basic computer skills. Committed to ensuring accurate and timely receipt of goods, contributing to efficient warehouse operations.

Dependable Receiving Associate with 4 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

H & L Logistics
11.2023 - Current
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.

Customer Service Representative

WOW
04.2022 - 08.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Self Employed

Brooks Kennel
06.2017 - 10.2022
  • Dog Breeding
  • Dog sitting
  • Grooming

Tufting Machine Operator

Interface Flor
09.2009 - 06.2017
  • Responsible for running a machine with correct order
  • Mending
  • Charting in the computer during the shift
  • Material Handler responsible for loading backwinding machine with yarn
  • Locating boxes
  • Loaded and unloading truck on the dock
  • Backwinding loading the spool with yarn to make certain sizes to accommodate the orders

Backwinding Operator

Addeco Temporary Services
02.2008 - 09.2009
  • Responsible for loading backwinding spools
  • Splicing ends
  • Repacking
  • Count what was in the box putting the correct label on it before pickup by Material Handler

Education

High School Diploma -

Lafayette High School
Lafayette, AL
05.1996

Skills

  • Health evaluation
  • Obedience
  • Operation
  • Sanitation
  • Shipping and receiving
  • Warehouse organization
  • Material handling
  • Product inspection
  • Forklift operation
  • Self-motivated and independent
  • Package handling
  • Shipment tracking
  • Shipping documentation
  • US Driver's license
  • Time management
  • Delivery scheduling

Certification

  • Forklift Safety and Inspector Certification - Occupational Safety & Health Administration (OSHA).
  • Warehouse Safety Principles Certificate – National Safety Council.

Timeline

Shipping and Receiving Clerk

H & L Logistics
11.2023 - Current

Customer Service Representative

WOW
04.2022 - 08.2023

Self Employed

Brooks Kennel
06.2017 - 10.2022

Tufting Machine Operator

Interface Flor
09.2009 - 06.2017

Backwinding Operator

Addeco Temporary Services
02.2008 - 09.2009

High School Diploma -

Lafayette High School
Neanna Brooks