Neasa O’Donnell
Quincy,MA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Ability to train new staff and supervise events
Overview
10
10
years of professional experience
Work History
Catering and Events Manager
The Quincy yacht club
Quincy, MA
09.2020 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other food and beverage items.
- Greeted guests with friendliness and professionalism.
- Led training sessions for new staff, enhancing service quality and team efficiency.
- Proven ability to learn quickly and adapt to new situations.
- Led development and execution of event plans, ensuring successful delivery of high-quality catering services.
- Collaborated with clients to understand needs, tailoring services to exceed expectations and enhance satisfaction.
Restaurant Hostess
Angelos Pizzeria And Restaurant
Quincy , MA
01.2019 - 03.2020
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Received and recorded patrons' dining reservations.
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient service flow.
Restaurant hostess waitress
The Fox and Hound Steak Tavern
Quincy, MA
10.2017 - 09.2019
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Assigned patrons to suitable tables according to server rotation.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Trained and mentored new staff on service protocols and company policies.
Bakery Cashier
Ginger Betty’s
Quincy, MA
02.2016 - 08.2017
- Balanced cash register drawers at end of shift ensuring accuracy of funds received versus items sold.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Labeled bakery products with prices, ingredients, and allergen information.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Assisted with baking and decorating tasks as required.
- Prepared and packaged bakery goods for display and sale.
Education
High School Diploma -
Quincy High School
07-2020
Skills
- Management skills
- Customer service expertise
- Teamwork and collaboration
- Planning and coordination
- Cash handling experience
- Knowledge of food and beverage service
- New hire training
Timeline
Catering and Events Manager
The Quincy yacht club
09.2020 - Current
Restaurant Hostess
Angelos Pizzeria And Restaurant
01.2019 - 03.2020
Restaurant hostess waitress
The Fox and Hound Steak Tavern
10.2017 - 09.2019
Bakery Cashier
Ginger Betty’s
02.2016 - 08.2017
High School Diploma -
Quincy High School