Summary
Overview
Work History
Education
Skills
Timeline
Generic
Neason Carrie

Neason Carrie

Thornton,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications. Motivated [Job Title] focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee and company objectives. Driven Customer Service Supervisor offers [Number] years of expertise in sales management and office administration. Polished in strategic planning and employee relations. Adaptable and versatile professional equipped with sound judgment and performance-based management approach. Customer-focused professional with successful [Number]-year career in [Type] industry. Dynamic and successful at applying skills in busy environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Overview

4
4
years of professional experience

Work History

CSM

Walmart
Mexia, TX
04.2017 - 06.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

High School Diploma -

Groesbeck High School
Groesbeck, TX
05.1962

Skills

  • [Software] Proficiency or [Type] Software Proficiency
  • Issue Resolution
  • Leading Team Meetings
  • Management of Remote Employees
  • Staff Management
  • Administrative Support
  • Quality Assurance
  • Customer Relations
  • Customer Relationship Management (CRM)

Timeline

CSM

Walmart
04.2017 - 06.2021

High School Diploma -

Groesbeck High School
Neason Carrie