Nechele Armstrong
Hamden,US
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Expert in a lot of aspects of venipuncture with success in working with difficult or needle-adverse individuals. Adept in variety of software applications for EMR maintenance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
LPN
Elim Park
06.2022 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered medications and injections to patients.
- Manage care for 30-60 patients especially during covid outbreak.
LPN
Whitney Center
09.2021 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Answered incoming phone calls from over 20 patients daily to provide basic assistance and triage medical concerns.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with admissions, appointments, transfers and discharges.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Comforted and counseled patients and families throughout care process.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
LPN Full Time Memory Care
Bechmark Assisted Living
12.2021 - 03.2023
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Performed routine evaluations of each patient's status, needs and preferences.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.
- Exercised good nursing judgment in addressing symptoms and concerns, re-educating and assessing patient condition to deliver quality patient care.
LPN
Apple Rehab
09.2021 - 02.2023
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Monitored and tracked patient vitals in PointClickCare to keep team informed of changing conditions.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Obtained patient vital signs and input/output measurements from inpatients.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Performed functional assessments for admission and discharge.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Assisted with admissions, appointments, transfers and discharges.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Comforted and counseled patients and families throughout care process.
Intern
Cornell Scott Hill Healthcare
05.2021 - 06.2021
- Practical Nursing Student Intern at 232 Cedar St, New Haven, CT
- Helped with vital sign and entered into EPIC system
- Followed direction from the charge Nurse to help out with unit needs
- Blood sugars
- Vital Signs
- Answered incoming telephone calls, took down messages and provided information.
- Various small tasks
Phlebotomist/Safety Officer
Quest Diagnostics
10.2015 - 07.2019
- Recognized, documented and advised on removal of hazards.
- Decreased patient information input errors by 15-40% at multiple sites
- Verified monthly practice of fire drills for every work shift.
- Performed as safety consultant for multiple managers to deliver expertise in safety criteria, technical directives and operational methods.
- Conducted safety audits and investigated quality issues.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
- Responded to any emergencies as instructed and with utmost efficiency.
- Logged patient information and recorded results into system using Care360.
Phlebotomist
Aerotek
07.2015 - 10.2015
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Obtained blood specimens by performing venipunctures and finger sticks multiple times per day.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
Research Phlebotomist
Pfizer CRU
08.2012 - 11.2015
- Determined donor eligibility by conducting screenings and obtaining medical histories.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Organized daily work based on collection priority.
- Followed physician orders when administering therapeutic phlebotomy.
- Logged patient information and recorded results into system.
- Obtained blood specimens by performing venipunctures and finger sticks numerous times per day.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Phlebotomy Technician
Outpatient Phlebotomist • Ultimate Staffing Agency- YNHH
03.2013 - 09.2013
- Helped out phlebotomy department while continuing to work at Pfizer CRU.
- Handled insurance verification tasks inputting information into EPIC system
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Patient Care Technician
YNHH
06.2009 - 04.2012
- Worked on Med Surge, Nephrology, Emergency Department, Cardiac, Infectious Disease, and Step-Down Unit.
- Input patient information into EPIC system.
- Provided CNA care and performed phlebotomy procedures.
- Offered friendly and efficient service to all patients, handled challenging situations with ease
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Exceeded goals through effective task prioritization and great work ethic
CNA
Gentiva Home Health Care
05.2008 - 08.2009
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cashier/Night Crew Shipment and Receiving
Stop and Shop
03.2001 - 07.2008
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Returned change and currency and processed debit and credit card payments with100% accuracy rate.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
LPN Program -
Porter And Chester
Hamden, CT06.2021
NHA Phlebotomy Certificate - Phlebotomy
Gateway Community College
New Haven, CT07.2012
Skills
- Care 360
- Microsoft word
- Epic
- PointClikCare
- Team lead
- Phlebotomy
- Research
- Safety
- Leadership
- Training & Development
- Multitasking abilities
- Customer Service
- Organization and Time management
- Microsoft Excel
- Yardi
Certification
NHA Phlebotomy Certification# J8C6E8J3
AHA BLS
LPN License # 43878
Timeline
LPN
Elim Park
06.2022 - Current
LPN Full Time Memory Care
Bechmark Assisted Living
12.2021 - 03.2023
LPN
Whitney Center
09.2021 - Current
LPN
Apple Rehab
09.2021 - 02.2023
Intern
Cornell Scott Hill Healthcare
05.2021 - 06.2021
Phlebotomist/Safety Officer
Quest Diagnostics
10.2015 - 07.2019
Phlebotomist
Aerotek
07.2015 - 10.2015
Phlebotomy Technician
Outpatient Phlebotomist • Ultimate Staffing Agency- YNHH
03.2013 - 09.2013
Research Phlebotomist
Pfizer CRU
08.2012 - 11.2015
Patient Care Technician
YNHH
06.2009 - 04.2012
CNA
Gentiva Home Health Care
05.2008 - 08.2009
Cashier/Night Crew Shipment and Receiving
Stop and Shop
03.2001 - 07.2008
LPN Program -
Porter And Chester
NHA Phlebotomy Certificate - Phlebotomy
Gateway Community College
NHA Phlebotomy Certification# J8C6E8J3
AHA BLS
LPN License # 43878
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