Ne'Chell Allen
Fresno
Summary
Developed skills in data management and accuracy in fast-paced office setting, seeking to transition into new field. Demonstrates strong attention to detail and problem-solving abilities. Committed to leveraging organizational and technical expertise to contribute effectively in new environment.
Overview
16
16
years of professional experience
Work History
Hospital Transfer Coordinator
The Harris Center For Mental Health And IDD
07.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Instructional Aide
Fort Bend Independent School District
08.2021 - 08.2022
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
Data Entry
First Source Health Plans And Healthcare Services
10.2019 - 08.2021
- Managed high volumes of orders, ensuring accurate data entry and prompt fulfillment.
- Reduced errors in financial data entry by implementing rigorous quality control measures.
- Streamlined billing processes by implementing efficient data entry and organization methods.
- Maintained accurate membership records through diligent data entry, updates, and record keeping.
Childcare Center Assistant Director
Goddard School
03.2018 - 03.2019
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Strengthened community engagement strategies to boost program outreach across Missouri City.
- Attended approved training and continuing education courses to maintain certifications.
Patient Services Coordinator
University Of Texas MD Anderson Cancer Center
05.2016 - 07.2016
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Inputted accurate patient insurance, billing and payment information in Epic.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
Office Administrator
Goddard School
08.2008 - 05.2016
- Delivered clerical support by handling range of routine and special requirements.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Interacted with customers by phone, email or in-person to provide information.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Trained new employees on administrative procedures, company policies and performance standards.
Education
Associate of Applied Science - Health And Medical Administrative Services
The College Of Health Care Professions
Houston, TX08.2021
Certificate - Medical Assisting
The College Of Health Care Professions
Houston, TX07.2020
High School Diploma -
Dulles High School
Sugar Land, TXSkills
- Appointment Scheduling
- Customer Service
- Epic software proficiency
- Good telephone etiquette
Timeline
Hospital Transfer Coordinator
The Harris Center For Mental Health And IDD
07.2022 - Current
Instructional Aide
Fort Bend Independent School District
08.2021 - 08.2022
Data Entry
First Source Health Plans And Healthcare Services
10.2019 - 08.2021
Childcare Center Assistant Director
Goddard School
03.2018 - 03.2019
Patient Services Coordinator
University Of Texas MD Anderson Cancer Center
05.2016 - 07.2016
Office Administrator
Goddard School
08.2008 - 05.2016
Associate of Applied Science - Health And Medical Administrative Services
The College Of Health Care Professions
Certificate - Medical Assisting
The College Of Health Care Professions
High School Diploma -
Dulles High School
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