Necie Brown
Atlanta,GA
Summary
"Success isn't about the money you make, it is about the difference you make in people's lives." These words are a direct reflection of my attitude, specifically in my role as a brand ambassador. I believe that there is a true art and science to providing excellent customer service and that having dynamic enthusiasm, professionalism and a passion for building and growing relationships can result in achieving any brands' strategic goals and boosting sales. I pride myself on my ability to work with diverse stakeholders to attain ambitious results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Red Carpet Productions, GTE Agency & PM Agency
08.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty
- Engaged, educated, and befriended customers to deliver amazing experience
- Communicated product information with confidence and educated consumers about company
- Showed understanding of customer's personal style and preferences when offering product advice
Lead Bartender
Premier Events LLC
04.2013 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Prepared for events by setting up bar, glassware, stocking supplies and arranging tables
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
Production Assistant
Ford Motor Company (Model E Tour)
05.2023 - 09.2023
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage
- Monitored production budget to track expenditures and control costs
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities
Event Ambassador
USA Rugby
10.2022 - 04.2023
- Engaged customers with friendly and confident demeanor while providing extensive event knowledge
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors
- Developed and executed promotional campaigns to drive brand awareness and sales
- Established online presence on social media platforms and other mediums to elicit customer engagement
- Maximized advertising efforts by developing content for media relations, corporate communications & social media
- Tracked key metrics and developed spreadsheets and data models
Event Team & Sponsorships Manager
SOHO Media Group
07.2021 - 04.2023
- Design, coordinate and execute events of varied complexity for multiple events including Ferrari's annual non-profit event, "Rides 2 Remember"
- Built and retained relationships with customers and community to establish long-term business growth
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Contributed to event marketing, sales and brand promotion.
Executive Administrative Assistant
Institute Of Nuclear Power Operations
10.2019 - 04.2020
- Oversee the planning and coordination of 8 annual meetings, seminars and workshops
- Process invoices, distributed mail, ordered supplies, process expenses and maintain calendars
- Proofread and edit contracts, reports and documents for both internal and external communications
- Effectively manage complex travel arrangements, prepare itineraries, and compile travel folders for approximately 30 engineers and senior leadership
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
Booking and Special Events Development Manager
SMG Worldwide
09.2017 - 09.2019
- Develop, maintain, and monitor booking of 10,000-seat arena, 2,600-seat theatre and 76,000 sq. ft convention space
- Conceptualize, develop and manage full-scale marketing campaigns and high impact public relations activities for 5 self-produced festivals and 60+ annual live entertainment shows that drive revenue and nurture brand awareness
- Develop forecasting models to help determine probable outcomes for areas of festivals including attendance, marketing ROI, concession purchases, parking and lead prioritization
- Foster partnerships with media, radio, large format& digital agencies to maximize exposure
- Responsible for web analytics, lead generation/landing page design, social media strategy, multivariate testing, email marketing, blogging and podcasting for events
- Oversee all financial details of special events and festivals, developing economic and budgetary strategies that align with building owners’ mission and vision
- Negotiate, compile, develop and execute contracts and venue agreements including deposits, balances, and required insurance and permits
Education
MBA - Business Administration
Kennesaw State University
Kennesaw, GA12.2017
Bachelor of Arts - Communications
Kennesaw State University
Kennesaw, GA12.2013
Skills
- Marketing
- Business Growth
- Social Media Management
- Customer Engagement
- Revenue Generation
- Brand Awareness
- Campaign Management
- Staff Training
- Lead Generation
- Sales Expertise
- Effective Communicator
Certification
- TIPS Certification
- ServSafe Food Handlers Certification
- ServSafe Alcohol Handler Certification
- Joel A. Katz Music & Entertainment Business Certification
- CVENT Event Management Certification
- IAVM Trained Crowd Manager
- First Aid & CPR
- Techniques of Effective Alcohol Management Instructor
- FEMA Enhanced Sports & Special Events Incident Management Program Certified
Timeline
Brand Ambassador
Red Carpet Productions, GTE Agency & PM Agency
08.2023 - Current
Production Assistant
Ford Motor Company (Model E Tour)
05.2023 - 09.2023
Event Ambassador
USA Rugby
10.2022 - 04.2023
Event Team & Sponsorships Manager
SOHO Media Group
07.2021 - 04.2023
Executive Administrative Assistant
Institute Of Nuclear Power Operations
10.2019 - 04.2020
Booking and Special Events Development Manager
SMG Worldwide
09.2017 - 09.2019
Lead Bartender
Premier Events LLC
04.2013 - Current
MBA - Business Administration
Kennesaw State University
Bachelor of Arts - Communications
Kennesaw State University
- TIPS Certification
- ServSafe Food Handlers Certification
- ServSafe Alcohol Handler Certification
- Joel A. Katz Music & Entertainment Business Certification
- CVENT Event Management Certification
- IAVM Trained Crowd Manager
- First Aid & CPR
- Techniques of Effective Alcohol Management Instructor
- FEMA Enhanced Sports & Special Events Incident Management Program Certified
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