Neco Lawrence
Evans,GA
Summary
Personable, adaptable, reliable employee offering 6 years of service in customer service within the CSRA area. Diligent worker ,reliable communicator, approachable person, and dependable team member. Exceptionally skilled, at building and maintaining professional relationships with all levels of staff and with customers. Experienced in retail/warehousing.
Overview
9
9
years of professional experience
Work History
Shirt Printer/ Order Distributor
Augusta Native
01.2014 - 12.2017
- Presented bills and receipts and collect payments for goods delivered.
- Sell materials, equipment, and other items from stock in retail settings
- Issue or distribute products to customers based on information from incoming requisitions.
- Advise retail customers and providing constructive customer service.
Cashier
Krispy Kreme
07.2018 - 11.2020
- Prepare bills using cash registers, and accept payment or make change.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Describe menu items to customers or suggest products that might appeal to them
- Balance receipts and payments in cash registers
Seasonal Fulfillment Team Member
Target
11.2020 - 02.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Checked inventory and selected products from specific locations based upon availability.
- Assisted customers while processing requests to help meet their needs.
Shift Lead
Wingstop
02.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Dental Hygiene
Augusta University
Augusta, GA05.2024
Associate of Science - Business Administration
Georgia Military College
Martinez, GA05.2022
High School Diploma - General Education
Greenbrier High School
Evans, GA05.2020
Skills
- Multi-Tasking
- Electronics
- Professionalism
- Customer Service
- Performance Goals
- Team Contribution
Timeline
Shift Lead
Wingstop
02.2022 - Current
Seasonal Fulfillment Team Member
Target
11.2020 - 02.2022
Cashier
Krispy Kreme
07.2018 - 11.2020
Shirt Printer/ Order Distributor
Augusta Native
01.2014 - 12.2017
Bachelor of Science - Dental Hygiene
Augusta University
Associate of Science - Business Administration
Georgia Military College
High School Diploma - General Education
Greenbrier High School
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