Necole Brown
Fruitland Park,FL
Summary
Seeking to join a professional and organized team to utilize knowledge and experience, learn, and grow with new challenges. Passionate about contributing positively to a collaborative work environment and taking on responsibilities aligning with skills and goals. Committed to continuous improvement, achieving success through hard work and dedication. Excited about making a meaningful impact within a dynamic and forward-thinking organization.`
Overview
10
10
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Enhabit Home Health
05.2024 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Built lasting relationships with clients through outstanding customer service interactions.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
Care Coordinator
Pathways Health Partners
11.2021 - 04.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
Medical Assistant
Weirsdale Family Health
04.2018 - 11.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant/ Data specialist
LifeStream Behavioral Center
04.2015 - 04.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
High School Diploma/GED -
Lake Technical Center
Eustis, FL01.2008
Skills
- Sales presentations
- Sales team supervision
- Territory management
- Contract negotiations
- Sales tracking
- Contract negotiation
- KPI tracking
- Relationship building
- Key account growth
- Partnership development
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Home safety evaluation
- Compassionate caregiving
- Fall prevention strategies
- Care plan development
- Palliative care
- Family education
- Speech therapy collaboration
- Wound care management
Accomplishments
- Supervised team of clinicians.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of RN's, PT's, PTA's, OT's, COTA's, ST's in the development of patient and communicty care.
Certification
- CPR Certification, current
- Basic Life Support (BLS), current
Languages
English
Full Professional
Timeline
Area Sales Manager
Enhabit Home Health
05.2024 - Current
Care Coordinator
Pathways Health Partners
11.2021 - 04.2024
Medical Assistant
Weirsdale Family Health
04.2018 - 11.2021
Medical Assistant/ Data specialist
LifeStream Behavioral Center
04.2015 - 04.2018
High School Diploma/GED -
Lake Technical Center
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