Necole Cantu
Tulsa,OK
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership.
Overview
22
22
years of professional experience
Work History
COO
Bison Extracts Brands
Tulsa, OK
08.2018 - 05.2023
- I held the COO position for Bison Brands which includes Bison Extracts, Bison Hemp, Social Bison
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Laboratory Management
- Marketing
- Compliance Controls
- Equipment Sourcing
- Standard Operating Procedure Development
- Process Definition
- Product Development
- Project Management
- B2B Sales
- Extraction Technique development
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Daily Logistics
Field Investigator
Office Of Client Advocacy
Tulsa, OK
06.2014 - 08.2018
- Perform investigations regarding allegations of Abuse/Neglect within DHS licensed facilities, for children with disabilities, who are in OKDHS custody
- Review OKDHS Policy and Procedure to ensure it is being followed
- Build relationships with community partners
- Work in conjunction with Law Enforcement and other State Agencies
- Act as an Advocate for children in OKDHS custody
- Supervise and train new Investigators
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
Program Manager
Laura Dester Children's Center
Tulsa, OK
06.2009 - 07.2015
- Supervise up to 50 staff and 13 Supervisors
- Developed and maintained logistics workflows, procedures and reports.
- Complete employee evaluations
- Provide new employee and yearly training
- Supervise and Manage facility warehouse stock
- Responsible for employee scheduling
- Provide Team building trainings for Staff
- Identified program obstacles and communicated possible impacts to team.
- Crisis Intervention Management
- Provide training in Trauma Informed Care
- Coordinate on and off campus activities for residents
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
Field Service Manager
Tulsa Public Schools
Tulsa, OK
08.2008 - 06.2009
- Provide armed security and safety for students, staff, and faculty
- Responsible for employee scheduling
- Prepare incident reports
- Perform basic payroll duties
- Complete employee evaluations
- Provide new employee training
- Investigate and give notification of unusual activity
- Access Control
- Revalidation Reports
- Area Schedules
- Investigate reported criminal activity on TPS campus
Sergeant
Arkansas Department of Community Correction
Fayetteville, AR
02.2007 - 07.2009
- Provide security and safety for an all women's therapeutic facility
- Shift Supervisor in charge of up to 15 employees
- Responsible for employee scheduling
- Perform inmate transports when needed
- Coordinate inmate activities
- Hold title of Safety Control Officer responsible for making sure building is up to code
- Perform Internal Investigations as needed
- Provide new employee training
- Investigate and give notification of unusual activity
- Maintain and update activity log
- Responsible for properly implementing emergency evacuations
- Supervised inmates during meals, recreation and other activities.
- Intakes/Releases
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
Juvenile Officer
Benton County Juvenile Detention
Bentonville, AR
04.2004 - 05.2007
- Supervised up to 7 employees
- Provided supervision of juvenile inmates
- Attended court proceedings with juvenile
- Maintained and completed progress assessment
- Performed intake assessments
- Performed transports as needed
- Monitor incoming and outgoing communication of juveniles
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
Juvenile Officer
MANSFIELD JUVENILE BOOT CAMP
Mansfield, AR
03.2001 - 02.2004
- Supervised inmates in a serious offender program
- Served as a mentor for at risk juveniles
- Organized community service groups
- Performed transports as needed
- Instruct team building activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Education
Bachelor's - Business
Westark/UAFS
Ft. Smith, AR2002
Skills
- Investigations (3 years)
- Management (8 years)
- Process Improvement
- Laboratory Management
- Warehouse Supervisor Experience
- Product Development
- B2B sales
- Food and Beverage Management
- Invoice Reconciliation
- Contract Development and Management
- Strategic Account Development
- Project Development
- Processes and Procedures
- Shipment Monitoring
Timeline
COO
Bison Extracts Brands
08.2018 - 05.2023
Field Investigator
Office Of Client Advocacy
06.2014 - 08.2018
Program Manager
Laura Dester Children's Center
06.2009 - 07.2015
Field Service Manager
Tulsa Public Schools
08.2008 - 06.2009
Sergeant
Arkansas Department of Community Correction
02.2007 - 07.2009
Juvenile Officer
Benton County Juvenile Detention
04.2004 - 05.2007
Juvenile Officer
MANSFIELD JUVENILE BOOT CAMP
03.2001 - 02.2004
Bachelor's - Business
Westark/UAFS