NECOLE PERKINS
Vallejo, CA,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Adept at balancing client satisfaction, compliance, and staff development while maintaining a proactive, high-integrity security culture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Security / Flex – Residential Site
Planned Companies
03.2022 - Current
- Supervised all residential security personnel and oversaw day-to-day site operations, scheduling, and shift coverage.
- Trained and onboarded new security personnel in patrol procedures, emergency response, and customer service.
- Conducted ongoing patrols, monitored video surveillance, and managed alarm responses to ensure tenant safety.
- Provided leadership and mentorship to security personnel, ensuring consistent adherence to post protocols and safety standards.
- Authored comprehensive incident, maintenance, and compliance reports for property management.
- Acted as the primary point of contact between residents, management, and security personnel to ensure service quality and accountability.
- Led site operations to ensure compliance with safety and quality standards.
- Managed team performance through regular training and development initiatives.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
Security Supervisor
Kaiser Regional Laboratory
05.2021 - 02.2022
- Direct daily security operations across a multi-building campus, managing officers and ensuring compliance with client and corporate standards.
- Develop and enforce post orders, emergency response plans, and site-specific procedures in alignment with risk management goals.
- Oversee patrol programs and surveillance operations to ensure 24/7 asset protection and rapid incident response.
- Serve as the primary liaison between corporate leadership, client representatives, and local authorities.
- Prepare and analyze incident reports, performance metrics, and staffing assessments to support operational improvements.
- Coordinate training sessions focused on de-escalation, crisis response, and customer service excellence.
- Conducted regular inspections of laboratory facilities to identify potential security vulnerabilities.
- Supervised security personnel to ensure compliance with safety protocols and procedures.
- Managed access control systems to regulate entry and monitor facility security levels.
Flex Officer – Healthcare Facility
Kaiser Oakland Medical Center
11.2019 - 05.2021
- Supported access control, verified credentials, and issued temporary passes for visitors and vendors.
- Monitored CCTV feeds and performed regular perimeter checks at healthcare technology sites.
- Performed foot and vehicle patrols, ensured quick response to security breaches.
- Conducted thorough access control measures for facilities, ensuring only authorized personnel were granted entry.
- Provided exceptional customer service to clients through professional interactions and clear communication of security protocols.
- Delivered professional and courteous assistance to employees and visitors, maintaining a welcoming yet secure atmosphere.
- Documented incidents and submitted detailed reports in alignment with company procedures and client expectations.
- Completed detailed shift logs, patrol reports, and incident summaries for management review.
- Participated in continuous training opportunities to stay informed about industry best practices and emerging security threats.
- Handled confidential information responsibly, protecting the privacy of clients while adhering to legal requirements.
- Demonstrated flexibility when working under pressure, adapting quickly to changing circumstances without compromising security standards.
- Utilized strong conflict resolution skills to diffuse potentially volatile situations, preventing escalation and maintaining a safe environment for all.
Education
Hogan Senior High School
Vallejo, CAundefined
Solano College
Suisun, CASkills
- Access Control & Surveillance Systems
- Incident Management & Reporting Software
- Microsoft Office Suite
Certification
- California BSIS Guard Card – Active
- CPR / First Aid / AED Certification 2025-2027
Timeline
Lead Security / Flex – Residential Site
Planned Companies
03.2022 - Current
Security Supervisor
Kaiser Regional Laboratory
05.2021 - 02.2022
Flex Officer – Healthcare Facility
Kaiser Oakland Medical Center
11.2019 - 05.2021
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Solano College
Hogan Senior High School
Core Competencies
Patrol & Surveillance Operations / Access Control & Visitor Management / Incident Response & Reporting / Staff Supervision & Scheduling / Customer Service & Client Relations / Emergency Procedures & Evacuations / CCTV & Alarm Monitoring / Safety Compliance & Risk Mitigation
Professional Strengths
- Leadership emphasizing accountability and professional growth.
- Proven ability to stabilize complex operations and optimize resource allocation.
- Strong communicator skilled in building relationships across departments and client networks.
- Results-oriented manager with a history of enhancing safety performance and operational efficiency.
Availability
- Mondays 11:00 PM – 07:30 AM
- Fridays 11:00 PM – 07:30 AM
- Saturdays & Sundays 3:00 PM – 11:30 PM