Playing Bass
Ned Sours
______________________
Eugene,OR
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Grill Team Crew Member
McDonalds
Eugene, OR
01.2022 - 05.2022
- Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
- Enhanced overall quality of grilled food by introducing creative rotary grilling technique.
- Oversaw care and maintenance of kitchen equipment.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Read food order slips and accepted verbal instructions by waitstaff to prepare dishes for customers.
- Restocked cooking ingredients on daily basis to maintain optimum inventory.
- Sanitized hands and surfaces before preparing foods.
- Utilized kitchen thermometer to verify properly cooked food to prevent illnesses in customers.
- Maintained clean and organized workspace to prevent cross-contamination of food.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Provided support to crew members, facilitating quick food preparation and delivery.
Crew Member
Checkers
Lexington, IL
07.2021 - 10.2021
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Trained new team members on procedures, customer service and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health and safety standards and procedures.
Cashier
Krispy Kreme
Bloomington, IL
08.2020 - 11.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed shipping orders to local grocers.
Crew Trainer
McDonald's
Lexington, IL
09.2015 - 02.2020
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Trained other employees in customer service, food safety and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Mentored junior employees to improve performance, food safety and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Wrote training manuals for McDonald's grill positions according to strict company guidelines and IDPH protocols.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Liaised between executives and entry-level workers, facilitating smooth communication.
Education
No Degree -
Lexington High School
Lexington, ILSkills
Customer assistance
Cleaning and sanitizing
Point-of-sale system operation
Basic math skills
Staff Training
Affiliations
NESA
AMERICORPS
Interests
Volunteering at the WOW Hall
Camping
Hiking
Twitch Streaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Timeline
Grill Team Crew Member
McDonalds
01.2022 - 05.2022
Crew Member
Checkers
07.2021 - 10.2021
Cashier
Krispy Kreme
08.2020 - 11.2020
Crew Trainer
McDonald's
09.2015 - 02.2020
No Degree -
Lexington High School