Neda Anayah

Experienced Babysitter who responsibly cares for children and encourages fun, creative activities to aid their growth. Focused on fostering curiosity and skill development while adhering to parents' preferred routines. Committed to maintaining a clean, secure, and organized environment.

• Organized and cleaned home after activities
• Played games and read books to young children, limiting TV and mobile device time
• Led indoor and outdoor activities
• Steered children away from danger, maintaining a safe environment at all times

As a host, responsibilities typically include greeting guests, managing reservations, and coordinating seating arrangements to ensure efficient service flow. As a server, duties involve taking orders, delivering food and beverages, and providing attentive, friendly service to enhance the dining experience. Proficiency in communication, multitasking, and teamwork, as well as the ability to handle a fast-paced environment and resolve customer issues effectively.

• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Checked back with customers throughout meal service to ensure satisfaction.
• Developed positive relationships with regular customers through friendly conversation.
• Assisted other wait staff members in times of heavy customer traffic.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Dedicated and organized Assistant Manager with a passion for health and wellness. Proven track record of effectively supporting operations and delivering exceptional customer service in the fast-paced environment of Vitality Bowls. Adept at team leadership, inventory management, and ensuring a seamless customer experience. Excited to contribute my skills to drive success and growth within new organizations.

• Organized schedules, workflows and shift coverage to meet expected business demands.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Mentored and delegated staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
• Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Placed truck orders based on inventory

Supervising employees and directed staff in daily work assignments to maximize productivity. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions. Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Checked orders for quality and completeness.
• Educated customers about offerings, promotions and pricing to boost sales.
• Implemented strategies to take advantage of new opportunities.

Responsible for ensuring customers have a positive shopping experience, by checking out customers, bagging items and keeping the store tidy by cleaning up any spills and reorganizing displays throughout the day.

• Assisted with price checks, go-backs, and replenishing supplies.
• Oversaw collection shopping carts from parking lot to maintain clean, organized area.
• Took unwanted items from checkout to proper location.
• Escorted customers to desired merchandise location.
• Delivered exceptional customer service by greeting customers and directing to desired items.
• Resolved customer complaints and issues to promote overall satisfaction and improve service.

AYO is a youth branch off of AROC. AROC helps with social services by spreading awareness of ICE and provides legal services, etc. In AYO we organized campaigns, survey schools, and try to expand the knowledge, education, and culture of arabs and muslims into schools with many other youth

• Connect with the arab community in the bay
• TURATH organizing
• Help POC with discrimination
• Bring arabic into schools
• Coordinated cross-functional teams to achieve project goals within established timelines and budgets.

Helped raise money for my candidates team for the Leukemia and Lymphoma Society's 2019 Students of the Year campaign. Our team fundraised in our community and outreached to many companies to raise funds to support life saving cancer research. Our team won against many teams with an end total donation of 60,000 dollars.

• Monitoring social media and online sources for funds
• Planned and completed group projects and donation events.
• Collaborated to create compelling promotional materials for fundraiser
• Increased donations through events, bake sales, and door-to-door advertisement.