Neda Grayson
Valley Village,CA
Summary
Motivated business professional with an engaging personality and flexible approach seeking a patient care position. Upbeat, friendly, and highly skilled in anticipating needs to facilitate enjoyable patient experiences.
Overview
18
18
years of professional experience
Work History
Sever
Casalena
06.2023 - Current
- Worked with POS system to place orders, manage bills and input customer information
- Multitasked greeting customers, receiving food orders, and running food in a high volume, fast paced environment while maintaining a high level of customer service
- Maintained up to date knowledge of menu details ensuring questions could be answered accurately and quality recommendations could be offered
- Increased sales significantly by upselling higher-end products to customers to cater to their needs
- Cultivated warm relationships resulting in high customer retention
- Displayed enthusiasm and excellent service to customers, successfully increasing business.
Server
Sammy's Woodfired Pizza & Grill
04.2017 - 08.2021
- Delivered exceptional, friendly, professional service to guests in a timely manner
- Utilized a POS system to input orders, process bills, and provide detailed information to the back of house
- Answered menu questions and made recommendations to ensure guests dining needs and desires were exceeded
- Maintained knowledge of beer, wine, and cocktail menu to ensure pairing recommendations could be made to guests
- Followed up regularly with tables to handle comments or concerns and ensured drink refills and food orders were being placed and delivered
- Performed opening and closing duties, including, setting up tables, assembly and breakdown of side stations, and cleaning the dining room.
Hostess
Coasterra
01.2016 - 04.2017
Leasing Consultant
Essex Property Trust Inc
06.2011 - 06.2015
Head Teller
Citibank
09.2007 - 04.2011
Education
Bachelor of Science - Biology
California State University - Los Angeles
Los Angeles, CA12.2024
Associate of Science - Biology
Miracosta College
Oceanside, CA05.2021
Associate of Arts - Mathematics And Science
Miracosta College
Oceanside, CA05.2021
Skills
- Excellent Client Services
- Reliable and Dedicated
- High Attention to Detail
- Positive and Outgoing
- POS System Trained
- Extremely Fast Learner
Timeline
Sever
Casalena
06.2023 - Current
Server
Sammy's Woodfired Pizza & Grill
04.2017 - 08.2021
Hostess
Coasterra
01.2016 - 04.2017
Leasing Consultant
Essex Property Trust Inc
06.2011 - 06.2015
Head Teller
Citibank
09.2007 - 04.2011
Bachelor of Science - Biology
California State University - Los Angeles
Associate of Science - Biology
Miracosta College
Associate of Arts - Mathematics And Science
Miracosta College