Nedah Lodin
Santa Ana
Summary
Experienced Human Resources Director with a strong background in leading HR operations across multiple locations. Expertise in talent acquisition, employee relations, performance management, and compliance. Known for maintaining confidentiality, optimizing HR processes, and driving employee engagement. Strong interpersonal and leadership skills, with the ability to collaborate across departments, and implement effective HR strategies to support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Director
Lustig Automotive Group
Westminster
05.2025 - Current
- Oversaw HR functions for two dealership locations, ensuring compliance with HR practices across all branches.
- Maintained confidentiality and discretion while managing sensitive employee data and documentation.
- Managed onboarding and rehire processes, facilitating effective integration of new hires and prompt completion of paperwork.
- Supervised employee status changes, including promotions, transfers, and terminations, while updating HR systems accurately.
- Coordinated new hire orientation programs, providing guidance on documentation and compliance to enhance onboarding.
HR Assistant
Anaheim Hyundai
Anaheim
04.2023 - 05.2025
- Oversaw HR functions for six dealership locations, ensuring compliance with established practices.
- Developed and implemented HR strategies aligned with business goals, improving retention and satisfaction.
- Advised managers and staff on performance management, conflict resolution, and employee engagement.
- Collaborated with leadership teams to enhance recruiting efforts and reduce turnover rates.
- Handled sensitive employee relations issues professionally, fostering a respectful workplace environment.
Internal Service Advisor
DCH Tustin Acura
Tustin
04.2018 - 08.2022
- Resolved customer inquiries in person, via phone, and email, delivering comprehensive service information.
- Prepared accurate work orders and estimates based on labor and parts requirements.
- Managed appointment scheduling and monitored work-in-progress status.
- Recommended additional services and products, boosting sales and enhancing customer satisfaction.
- Processed payments, issued receipts, and managed cash and credit card transactions.
- Collaborated with Managers to address vehicle issues unresolved by service department.
- Delivered exceptional concierge-level customer service to ensure positive experiences.
- Cross-trained in all departments, acquiring versatile skills through hands-on experience.
Education
High School Diploma -
Orange High School
Orange, CA06-2016
Skills
- HR policy development
- Human resources management
- Flexible work arrangements
- HR recordkeeping and operations
- CDK Southwest proficiency
- Reynolds ERA-Ignite expertise
- HR Hotlinks knowledge
- Paycom experience
- Communication skills
- Administrative skills
- Time management
- Prioritization skills
Certification
- VIN Verification License
Languages
Spanish
Limited
Farsi
Limited
Timeline
Human Resources Director
Lustig Automotive Group
05.2025 - Current
HR Assistant
Anaheim Hyundai
04.2023 - 05.2025
Internal Service Advisor
DCH Tustin Acura
04.2018 - 08.2022
High School Diploma -
Orange High School