Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nedra D. Brown

Hawthorne,CA

Summary

Detail-oriented, hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

19
19
years of professional experience

Work History

Operations Specialist

Waste Managment
2012.03 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Successfully managed multiple projects simultaneously while adhering to deadlines.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.

Unit Secretary

Fresenius Medical Care
2005.02 - 2010.04
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
  • Maintained current and accurate medical records for patients.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Processed lab paperwork and requests according to physicians' orders.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.

Education

Medical Administration -

Bryman College
Gardena, CA
06.2004

High School Diploma -

Natchitoches Central High School
Natchitoches, LA
06.1993

Skills

  • Operational Efficiency
  • Planning and coordination
  • Cross-Functional Communication
  • Project Management
  • Data Analysis
  • Issue Research

Timeline

Operations Specialist

Waste Managment
2012.03 - Current

Unit Secretary

Fresenius Medical Care
2005.02 - 2010.04

Medical Administration -

Bryman College

High School Diploma -

Natchitoches Central High School
Nedra D. Brown