Experienced warehouse and inventory professional with a strong background in team leadership, employee training, inventory control, inbound operations, and customer communication. Skilled in coordinating daily warehouse activities, assigning tasks, managing workflow, and operating material-handling equipment. Authorized by employer to work in restricted pharmaceutical-handling areas. Reliable, organized, and committed to safety, accuracy, and productivity.
Overview
17
17
years of professional experience
Work History
Inbound Tasker
DHL SUPPLY CHAIN – Johnson & Johnson Account
04.2018 - Current
Organize employee assignments and coordinate daily warehouse activities.
Conduct pre-shift meetings and communicate work priorities.
Train and support warehouse associates.
Coordinate inbound trailers, trucks, and receiving operations.
Verify physical inventory against warehouse system records.
Communicate with customers by email regarding missing lot numbers, unavailable products, and alternative solutions.
Work in restricted pharmaceutical-handling areas with employer authorization.
Handle and transfer pharmaceutical products according to site procedures and security requirements.
Operate cherry pickers, counterbalance forklifts, walkies, high-reach and low-reach equipment.
Inspect equipment and report operational or safety concerns.
Prepare reports and monitor workflow to support accurate and efficient operations.
Career progression:
Warehouse Associate
Inventory Control Associate
Inventory Lead
Inbound Tasker
Flow Lead
INGRAM MICRO
01.2020
Organized warehouse floor activities and employee assignments.
Distributed personnel according to operational needs.
Conducted pre-shift meetings and coordinated work schedules.
Monitored workflow and supported daily warehouse operations.
Managed damaged merchandise and identified products using product information and system records.
Communicated with other companies regarding damaged merchandise.
Coordinated appointments and supported returns operations.
Operated warehouse equipment.
Approximately 6 Months
Expert Trainer
POPEYES
, Puerto Rico
01.2010 - 01.2017
Trained new employees in food safety and customer service.
Taught team members station procedures and daily operational standards.
Supported shift opening and closing activities.
Helped improve service speed and order accuracy.
Assisted team members in maintaining quality and productivity.
Education
High School Diploma -
Skills
Microsoft Word
Microsoft Excel – Tables and charts
Microsoft PowerPoint
Email and workplace communication
Blue Yonder Warehouse Management System (WMS)
Inventory control systems
Cherry Picker
Counterbalance Forklift
Walkie
High Reach
Low Reach
LANGUAGES
Spanish: Native, English: Intermediate – Professional workplace communication