Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nedsa Joan Metayer

Miami,FL

Summary

Dynamic and detail-oriented Dental Assistant with proven expertise at Fain Dental Arts in dental radiography and infection control. Adept at enhancing patient satisfaction through efficient chairside assistance and maintaining a sterile environment. Recognized for exceptional customer service skills and a commitment to health and safety standards. Certified in CPR/AED.

Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.

Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.



Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.



Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Assistant

Fain Dental Arts
05.2023 - 02.2025
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Cashier

Wendys Restaurant
04.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Customer Service

The Vacation Supply Co
07.2021 - 03.2022
  • Provided exceptional customer service by addressing client inquiries promptly.
  • Provided excellent customer service to subscribers and businesses.
  • Maintained exceptional customer service standards throughout every shift.
  • Promoted positive member relations through providing excellent customer service.

Education

Master of Science - Dental

Florida Career College
Miami, FL
03-2023

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Appointment scheduling
  • Impression taking skills
  • Instrument tray preparation
  • Disinfection and sterilization
  • Certified in CPR/AED
  • Customer service
  • Order taking
  • Cash register operation
  • Payment processing
  • Attention to detail
  • Store organization

Accomplishments

  • Introduced online new patient forms, streamlining intake process.
  • Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Certification

  • Certified Dental Assistant

Languages

English
Native or Bilingual
Haitian Creole
Native or Bilingual
French
Limited Working

Timeline

Dental Assistant

Fain Dental Arts
05.2023 - 02.2025

Cashier

Wendys Restaurant
04.2022 - 01.2023

Customer Service

The Vacation Supply Co
07.2021 - 03.2022

Master of Science - Dental

Florida Career College
Nedsa Joan Metayer