A seasoned manager, counselor, and ambassador with successful experience in a range of industries. An agile problem-solver with an eye for opportunity and a talent for building highly effective, engaged teams.
Overview
15
15
years of professional experience
Work History
Training Ambassador, Water Spider, Picker
Amazon
02.2021 - Current
Training Ambassador
Trained and onboarded new associates, ensuring they understood Amazon's processes, policies, and best practices.
Provided ongoing mentorship and support to new hires, contributing to their professional development and retention.
Assisted team leaders by communicating expectations and maintaining a positive work environment.
Water Spider
Managed and maintained efficient material flow throughout the fulfillment center, ensuring all areas were adequately stocked with required items.
Monitored inventory levels and coordinated with pickers to reduce downtime and increase productivity.
Picker
Consistently exceeded daily picking targets, achieving recognition as a top performer for speed and accuracy.
Adhered to safety and quality standards while maintaining a high level of productivity.
Kohl's Manager
Kolh's
03.2013 - 07.2021
Implemented safety guidelines for warehouse and trained employees on applicable policies.
Immediately addressed logistical issues and applied remediation techniques.
Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
Subway Manager
SUBWAY®Restaurants
02.2010 - 08.2014
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Correctly calculated inventory and ordered appropriate supplies.
Student Counselor
Morgan Upward Bound
06.2011 - 08.2011
Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Evaluate students' or individuals' abilities, interests, and personality characteristics
using tests, records, interviews, or professional sources.
Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, study habits, career planning.
Observe students during classroom and play activities to evaluate students performance, behavior, social development, and physical health.