Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neecha Lavely

Hudsonville,MI

Summary

Adaptable and hardworking former Assistant Manager with 2 years experience in daily inventory. Proven ability to streamline workflows, enhance quality, and solve problems. Previous experience as Assistant Manager in training and team contribution, service background safety, and profitability. In the previous role, the ability to assess inventory to correctly predict sales resulted in having a sufficient supply enabling satisfied customers and profitable sales with minimal waste

Overview

8
8
years of professional experience

Work History

Machine Operator

Quality Edge
08.2021 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.

Assistant Manager

Little Caesars Pizza
09.2017 - 02.2021
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Purchased food and cultivated strong vendor relationships.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reduced health risks and safety hazards by preparing beverage, and food products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maximized quality assurance by completing frequent line checks.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw food preparation and monitored safety protocols.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Implemented regular maintenance schedules for equipment to reduce downtime and improve overall operational efficiency.
  • Collaborated with management team members to develop initiatives aimed at increasing overall restaurant profitability.
  • Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Increased sales through effective promotion of daily specials and upselling menu items to customers.
  • Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Education

New Options High School
10760 68th Ave Allendale Mi, 49401

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Quick Learner
  • Machinery operation
  • Workplace safety
  • Experienced in inventory control and supply
  • Teamwork and collaboration
  • Problem-solving
  • Customer complaint handling
  • Basic Excel knowledge
  • Basic understanding of JDE

Timeline

Machine Operator

Quality Edge
08.2021 - Current

Assistant Manager

Little Caesars Pizza
09.2017 - 02.2021

New Options High School

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