Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
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NEEHAL NANCY SOKA-SEDMAK

West Bloomfield,USA

Summary

Resourceful Medical Billing Specialist known for high productivity and efficiency in task completion. Specialize in accurate claim submission, effective revenue cycle management, and comprehensive insurance follow-up. Excel in problem-solving, communication, and time management to ensure smooth financial operations within healthcare settings.

Results driven medical biller with several years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.

Overview

35
35
years of professional experience

Work History

Logistics Manager

SEDMAK TRUCKING LLC
West Bloomfield, USA
08.2018 - 12.2023
  • Family-owned and operated.Schedule Loads, Payroll, Accounts Payable, and Track Daily Operations.
  • Managed daily logistics operations for efficient transportation and delivery.
  • Collaborated with drivers to address issues and improve service quality.
  • Developed strong relationships with vendors for reliable supply chain support.

Translator

UNIVERSITY OF MICHIGAN
Ann Arbor, USA
01.2010 - 06.2011
  • Translated Arabic to English to assist patients in understand medical and health terminology and communication with Physicians and Nurses.
  • Translated academic documents for faculty and students in various disciplines.

Patient Care Technician, Critical Care Unit

PROVIDENCE
Southfield, USA
07.2009 - 06.2011
  • Monitored 20 + Patients admitted to CCU, Patient Care including Vitals, Lab work to provide high quality service and follow health and safety standards, Administered medications as order by Physician, Communicated directly with doctors and other health care professionals to deliver patient care.
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Monitored and recorded vital signs for patient assessments.
  • Communicated patient needs to nursing staff effectively and promptly.
  • Maintained cleanliness and organization of patient care areas consistently.
  • Supported medical staff during procedures and examinations as needed.
  • Documented patient information accurately in electronic health records system.

Office Manager for two locations

WOMEN'S CARE
Southfield, USA
11.2003 - 06.2009
  • Patient Education, Billing, Patient Care, Assisting Physician during Surgical Procedures, Ultrasound, Injections.
  • Managed daily office operations and maintained office supplies inventory.
  • Coordinated scheduling for staff meetings and client appointments effectively.
  • Overseed payroll processing and ensured timely employee compensation distribution.
  • Developed and implemented office policies to improve workplace efficiency.
  • Trained new employees on administrative procedures and office software systems.
  • Handled correspondence, including emails, phone calls, and client inquiries promptly.
  • Maintained accurate records of client interactions and office transactions securely.
  • Facilitated communication between departments to enhance collaboration efforts.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.

Medical Assistant

PAMILA DIWAN OBGYN
Southfield, USA
07.2003 - 10.2003

Medical billing/ Office manager

Medical Assistant

BETTER WOMENS CARE
Southfield, USA
04.2000 - 07.2001

office manager/medical biller including working with rejections and referrals.

MPS ST. JOSEPH MERCY
Pontiac, USA
03.1998 - 06.1999
  • Billing, P.F.T., Venapuncture, EKG, NDX, Audiometry, Injections, Gluecometer, Referreals, Dictation, Composing, Tympanometry, Letters, Deposits, In charge of meetings.

Medical Assistant

DR. PIERCE
Northville, USA
08.1997 - 03.1998
  • Medical Billing, EKG, P.F.T., X-Rays, N.D.X., Minor Surgeries, Injections, Holter Monitor, Ordering Lab Supplies.
  • Assisted physicians with patient examinations and procedures in a busy OBGYN practice.

N. DAVID ZUKKOOR M.D.
Farmington Hills, USA
01.1989 - 08.1997
  • P.F.T., Venapuncture, Billing, Holter Monitor, N.D.X., Injections, X-Rays, Physical Therapy, Referrals, Dictation, Composing Letters, Ordering Supplies, Deposits, Payments.

Education

Certified Biller -

CARNEGIE INSTITUTE
TROY, MICH
12-1999

High School Diploma -

AL-RAHBAT AL TAQUTIMA HIGH SCHOOL
BAGHDAD, IRAQ
01.1982

Skills

Medical billing, Rejections

  • Team leadership
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Conflict resolution

Hobbies and Interests

  • Reading
  • Biking
  • Gardening
  • Swimming

References

  • Dr. Korial Atty, 26206 W. 12 Mile, Ste 201, Southfield, MI, 48034, (248) 224-5088
  • Dr. Fairooz Banooni, 26206 W. 12 Mile, Ste 201, Southfield, MI, 48034, (248) 514-0772
  • Namir Zukkoor, 3000 Orchard Lake Rd., Ste A, Farmington Hills, MI, 48334, (248) 851-0500
  • Holly Murad, 7075 Elmhurst, West Bloomfield, MI, 48322, (248) 701-8902

Languages

  • English
  • Arabic
  • Chaldean

Timeline

Logistics Manager

SEDMAK TRUCKING LLC
08.2018 - 12.2023

Translator

UNIVERSITY OF MICHIGAN
01.2010 - 06.2011

Patient Care Technician, Critical Care Unit

PROVIDENCE
07.2009 - 06.2011

Office Manager for two locations

WOMEN'S CARE
11.2003 - 06.2009

Medical Assistant

PAMILA DIWAN OBGYN
07.2003 - 10.2003

Medical Assistant

BETTER WOMENS CARE
04.2000 - 07.2001

MPS ST. JOSEPH MERCY
03.1998 - 06.1999

Medical Assistant

DR. PIERCE
08.1997 - 03.1998

N. DAVID ZUKKOOR M.D.
01.1989 - 08.1997

Certified Biller -

CARNEGIE INSTITUTE

High School Diploma -

AL-RAHBAT AL TAQUTIMA HIGH SCHOOL
NEEHAL NANCY SOKA-SEDMAK