Neel Patel
Woodbridge,NJ
Summary
Seeking a career in Business Administration/Finance, Accounting, and Administration, leveraging numerical and data entry skills along with comprehensive commercial and retail business knowledge.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Wimbledon Post Office
05.2018 - 01.2023
- Prepared documents, analyzed data, and promoted economic awareness
- Managed business operations and participated in audits.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Maintained up-to-date knowledge of product and service changes
Health Records Librarian/Administrator
Croydon University Hospital
05.2016 - 04.2018
- Coordinated administrative tasks, managed Health Records, and ensured data protection
- Enhanced customer service and maintained medical records.
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers
- Utilized electronic medical record systems to store, retrieve and process patient data
- Maintained accuracy, completeness, and security for medical records and health information
- Developed and implemented new filing system for medical records to improve efficiency
Post Office Assistance
Wimbledon Post Office
11.2015 - 05.2016
- Sold financial products and handled banking transactions
- Managed mail services, bill payments, and insurance offerings
- Ensured compliance with regulations.
Office Administrator
Manubhai Chandubhai Patel & Co
02.2014 - 08.2015
- Prepared invoices, managed business ledgers, and analyzed financial data
- Scheduled appointments and maintained office supplies
- Negotiated with clients and made travel arrangements.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Reconciled account files and produced monthly reports
Retail Bank Teller / Customer Service Rep
TD Bank, Florida
02.2013 - 12.2013
- Proficiently handled sales invoices, expense claims, and credit card processing
- Managed cash transactions, foreign currency, and customer accounts
- Promoted financial products, exceeding quarterly sales goals.
- Stayed current on banking products, services and regulations to continue delivering top-notch service and support
Education
Bachelor of Science - Business Administration, Finance
University of Central Florida
Orlando, FLAssociate - Arts
Brevard Community College
Cocoa, FLSkills
- Microsoft Office and financial software
- Microsoft Office, QuickBooks, and relevant financial software Strong organizational, problem-solving, and customer service skills
- Intermediate knowledge of investment banking products
- Commended for initiative, enthusiasm, and dependability
- Experienced in managing businesses and working in team-friendly environment
Timeline
Customer Service Representative
Wimbledon Post Office
05.2018 - 01.2023
Health Records Librarian/Administrator
Croydon University Hospital
05.2016 - 04.2018
Post Office Assistance
Wimbledon Post Office
11.2015 - 05.2016
Office Administrator
Manubhai Chandubhai Patel & Co
02.2014 - 08.2015
Retail Bank Teller / Customer Service Rep
TD Bank, Florida
02.2013 - 12.2013
Bachelor of Science - Business Administration, Finance
University of Central Florida
Associate - Arts
Brevard Community College
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