Neel Patel
London,United Kingdom
Summary
Experienced retail professional with a strong focus on point of sale operation and sales target achievement. Demonstrates expertise in time optimisation, cash handling, and basic accounting, ensuring efficient store operations. Skilled in product merchandising and customer service, contributing to enhanced customer satisfaction and increased sales. Proficient in stock counting, POS systems, and store opening and closing duties, maintaining compliance with health and safety regulations. Committed to career growth through continuous improvement in stock replenishment and till management.
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Sales assistant
Poundland
London, United Kingdom
2025.04 - 2026.05
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Assisted customers with product selection for optimal satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained knowledge of products and features to provide recommendations to customers.
Technical support specialist
Quadsoft Tech Private Limited
Surat , India
2022.01 - 2024.11
- Regularly updated knowledge of latest technology trends to provide relevant assistance.
- Offered round-the-clock technical assistance to ensure uninterrupted business operations.
- Provided comprehensive training to colleagues to enhance technical skills.
- Tracked technical issue patterns; suggested solutions for recurrent problems.
- Optimised databases using MySQL and Oracle tools, boosting data retrieval efficiency.
Education
Master of Science - Data Analysis
BPP University
London 2025.01 - 2026.01
Skills
- Point of sale operation
- Sales target achievement
- Time optimisation
- Cash handling
- Basic accounting
- Product merchandising
- Customer Service
- Stock counting
- POS Systems
- Store opening and closing duties
- Health and Safety regulations
- Stock replenishment
- Till and cash handling
- Time efficiency
Timeline
Sales assistant
Poundland
2025.04 - 2026.05
Master of Science - Data Analysis
BPP University
2025.01 - 2026.01
Technical support specialist
Quadsoft Tech Private Limited
2022.01 - 2024.11