NEEL R. PATEL
Pinellas Park
Summary
Experienced Bar Manager with 7 years of expertise in the food and beverage industry. Track record of successfully overseeing operations, managing staff, and ensuring exceptional customer service at PK’s Sports Pub & Grub. Skilled in inventory management, vendor relations, and creating a vibrant and welcoming atmosphere. Applying for the position of Bar Manager to apply my leadership skills and industry knowledge to deliver a top-notch bar experience and drive business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor in Training
Hilton Hotel & Resorts
12.2024 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Worked with qualified chef to diversify menu with new offerings.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
Bar Manager
PK’s Sports Pub & Grub
03.2022 - 12.2023
- Curated a diverse live music program featuring local bands and DJs, resulting in a 30% increase in weekday bar occupancy.
- Negotiated new beer partnerships and food vendors, securing exclusive offers and driving foot traffic by 15% and revenue by 20%.
- Developed and implemented a comprehensive onboarding program for new staff, leading to a 90% increase in first-year retention.
- Integrated social media platforms with the bar’s POS system, driving targeted promotions and increasing online engagement by 30%.
- Surpassed weekly sales target by 15%, bringing in $12,000 in additional revenue.
Bartender
PK’s Sports Pub & Grub
02.2020 - 03.2022
- Mastered 30 cocktail recipes and utilized memory and mixology skills to maintain a 99% accuracy rate, leading to a 20% increase in repeat customer visits.
- Managed inventory and mixed a diverse range of over 15 cocktail per night, consistently maintaining high-quality standards and customer satisfaction ratings.
- Suggest bites from the menu that elevate the flavor of every drink and vice versa, maximizing customer satisfaction.
- Anticipate patron needs, refill drinks before they empty, and address minor issues before they escalate.
Security & Doorman
PK’s Sports Pub & Grub
08.2019 - 02.2020
- Maintain a welcoming, professional atmosphere that adheres to all establishment policies and legal regulations.
- Verified IDs of over 100 patrons per shift to ensure compliance with the 21+ age limit.
- Maintain a comfortable crowd density within the bar during peak hours, never exceeding 2.5 people per square meter. This ensures adequate breathing space and movement for patrons, preventing overcrowding and potential safety hazards.
- Successfully managed crowd control for 12 live entertainment events, preventing all incidents of overcrowding or disruptive behavior.
Server
Galpao Gaucho Brazilian Steakhouse
10.2018 - 08.2019
- Maintained a 95% guest satisfaction rate, consistently receiving praise for attentive service, clear menu explanations, and personalized recommendations.
- Boosted server team revenue by 15% during promotional periods by actively suggesting promotional menu items and exceeding target orders.
- Educated guests on the different cuts of Brazilian beef, sharing insights on flavor profiles and perfect temperatures for each selection.
Installation Patrolman
United States Air Force
06.2015 - 04.2019
- Received Presidential Gold Volunteer Service Award; accumulated a total of 150 national & international volunteer hours
- Awarded the Air Force Achievement Medal for Meritorious Service; responded to vehicle-borne improvised explosive device, evacuated 130 personnel & secured 100 aircraft valued at $10B
- Awarded the Air Force Achievement Medal for Outstanding Achievement; executed 115 joint force protection patrols, enabling the defense force to secure $3.4B in combat assets
- Investigated larceny cases resulted in recovering over $1200 in stolen merchandise with a 100% conviction rate
- Performed Armory Assistant duties, controlling $5.5M in weapons/equipment/ammo with 100% accountability with no discrepancy
- Controlled entry/exit of 45K vehicles/personnel daily & 15K visitors monthly at JBSA Lackland, including two annexes, mitigating all security threats to maintain peace & order
- Responded to and investigated unannounced alarm activations, incidents, criminal offenses, and traffic mishaps/accidents, resulting in 100% de-escalation
Education
Associate of Art - General Studies
St. Petersburg College
St. Petersburg, FL, US01.2016
Skills
- Hard Skills: Budgeting and Forecasting, Inventory Control, Point-of-Sale Systems (POS), Scheduling and Staffing, Liquor Laws and Regulations
- Soft Skills: Conflict Resolution, Building Rapport, Problem-Solving and Adaptability, Professionalism, Critical Thinking and Decision-Making
Certification
- TABC and Food Handler Certified
- TABC On The Fly - 2018
- Proficient in safe food handling practices, including contamination prevention, proper storage, and sanitation procedures.
- CPR Certified
- United States Air Force, Security Forces Squadron - 2016
- CPR certified, ready to take action and assist in unforeseen circumstances.
Timeline
Food and Beverage Supervisor in Training
Hilton Hotel & Resorts
12.2024 - Current
Bar Manager
PK’s Sports Pub & Grub
03.2022 - 12.2023
Bartender
PK’s Sports Pub & Grub
02.2020 - 03.2022
Security & Doorman
PK’s Sports Pub & Grub
08.2019 - 02.2020
Server
Galpao Gaucho Brazilian Steakhouse
10.2018 - 08.2019
Installation Patrolman
United States Air Force
06.2015 - 04.2019
Associate of Art - General Studies
St. Petersburg College