Neela Trivedi

Consultant Manager

Self Employed Services

03.2001 - Current

Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Developed close working relationships with front office and back office staff.
Addressed and remedied all patient or team member issues.
Managed 8-10 employees with various personalities and from different cultures for solo-physician practice.
Created and implemented organizational policies and procedures.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Consulted with healthcare professionals on business decisions.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Oversaw accounting, budgeting, and financial reporting.
Developed policies and procedures for effective practice management.
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $1M annual budget and supervising 9-10 employees.
Recommended ways to reduce overhead and cut printing costs, effectively keeping office overhead below 25%