Neelam Joshi
Chicago,IL
Summary
Enthusiastic about cancer research and development with a degree in science, seeking business/clinical roles in a healthcare company where I can leverage my background in pathology to enhance business processes. As a results-driven Pathology Lab Coordinator, I have streamlined operations, implemented strategic protocols, and adapted to challenges, contributing to organizational success. My experience in developing patient-centered solutions underscores my commitment to healthcare advancement. Passionate about scientific progression, I am eager to bring value to an innovative medical firm.
Overview
6
6
years of professional experience
Work History
Pathology Lab Coordinator
Tempus Labs
01.2023 - Current
- Serves as an operational coordinator who works collaboratively within cross-functional teams at Tempus.
- Gathers and compiles clinical data from various sources, such as electronic health records (EHR), case report forms, and clinical trial databases.
- Manages fast paced environments by continuously monitoring progression of tumors via LIMS and LAMS and strategizes to resolve issues that prevent sample progression for Immunohistochemistry orders (IHC) and Next-generation sequencing (NGS) testing.
- Continuous process improvement - implementing new technologies, streamlining procedures, and optimizing efficiency without compromising quality and accuracy.
- Implements data validation rules, data checks, and data auditing processes to ensure data integrity and compliance with regulatory standards (e.g., HIPAA, GDPR).
- Investigates reports for clinical data, such as: tissue site, primary site, metastasis, interpretation of PD-L1 and biomarkers for solid tumors and hematological malignancies.
- Assists pathologists in determining tumor percentage of samples to ensure sufficiency of sample to move through for IHC and/or NGS testing.
- Triages and troubleshoots cases on hold to investigate resolutions and reconciles cases required by stakeholders.
- Prioritizes work assigned, maintains accurate records of work performed and initiates corrective action in case of defective records or inadequate diagnostic information.
- Training and development: Provides training to new staff members and ongoing education to existing team members.
Imaging Service Assistant - Ultrasound Department
Ascension St. Joseph
08.2021 - 12.2022
- Extracted and analyzed patient data from EMR and PACs and prepares cases based on the BI-RADs and TI-RADs scores for radiologist review.
- Planned and coordinated daily procedure schedules for breast specialist radiologists, interventional radiologists, and pathologists.
- Assisted in FNA biopsies of thyroid, lymph node, submandibular and supraclavicular regions of head, neck, and soft tissue. Cyst aspiration and biopsies of breast, axillary lymph nodes, and chest wall. Magseed and needle localizations for cancer patients scheduled for lumpectomy.
- Prepared biopsy procedure trays with accurate amount of lidocaine, bicarbonate, devices, and gauge needles.
- Obtained and recorded patient medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as scheduling, data entry, reviewing cases, answering phones and filing.
- Managed medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Educated patients about holding blood thinners prior to procedures and care plan instructions.
- Explained procedures to patients to reduce anxiety and increase patient cooperation.
- Collaborated with radiologists and pathologists to maintain patient-focused, productivity, and compassionate environment.
Pharmacy Technician
Walgreens
08.2018 - 06.2019
- Translated from medical terminology to layman’s terms in the Intercom Rx system.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Placed courtesy calls and messages to notify customers regarding medication status following HIPAA protocol.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Cross-referenced over-the-counter medications with generic versions to enhance medication affordability.
- Recognized and awarded for outstanding customer service.
Volunteer
Hospital, Rush-Copley Medical Center
01.2018 - 06.2018
- Maintained professional relationships with doctors, nurses, and patients in the emergency rooms.
- Ensured the emergency department ran smoothly and to maximize patient care.
- Comforted patients and families in emergency room with extreme sensitivity in existential crisis for support.
Education
Bachelor of Science - Biology
Elmhurst University
Elmhurst, IL05.2021
Associate - Biology
Waubonsee Community College
Sugar Grove, IL05.2019
Timeline
Pathology Lab Coordinator
Tempus Labs
01.2023 - Current
Imaging Service Assistant - Ultrasound Department
Ascension St. Joseph
08.2021 - 12.2022
Pharmacy Technician
Walgreens
08.2018 - 06.2019
Volunteer
Hospital, Rush-Copley Medical Center
01.2018 - 06.2018
Bachelor of Science - Biology
Elmhurst University
Associate - Biology
Waubonsee Community College
Skills
- Strong multi-tasking, time management, organizational, and interpersonal skills.
- Excellent written and verbal communication while working in collaborative environments.
- Working memory and situational awareness for optimal productivity.
- Establishes and maintains relationships with key healthcare providers and stakeholders in territory.
- Takes action to achieve goals and meet deadlines to increase productivity.
- GLP and GCP certified.
- Speaks and understands English, Gujarati, Urdu, Hindi, and conversational Spanish.
- Fundamental lab skills: weighing, pipetting, preparation of solutions, measuring pH, filtration, laboratory safety, equipment maintenance, knowledge of SDS, and GHS.
- American Heart Association Basic Life Support Certification.
- Proficient in Software: Meditech, EMR, PACs, LIMS, LAMS, OPUS, Salesforce, macOS, Zendesk, Google Suite, and Microsoft Office.
References
References will be provided upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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