Neelie Sloan

Cart Attendant

• Improved customer satisfaction by efficiently collecting and organizing shopping carts promptly.
• Maintained a clean, orderly work environment free of hazards.
• Displayed physical fitness to push a large amount of weight daily.
  Assisted customers with loading and unloading purchases, providing exceptional service and support.
• Utilized effective communication skills to relay information about cart availability or maintenance needs to store management promptly.
• Maintained clear traffic pathways throughout parking lot by removing abandoned carts with haste.
• Cleared parking lot daily of litter and foreign debris.
• Was prepared with proper attire and equipment to work outside in various Colorado weather possibilities.
• Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.

Front End Assistant/Cashier

• Cashier assistance is responsible for working collaboratively with cashiers to assist members through check-out process, this means giving individualized attention, taking unwanted items back, keeping up to date on new goods and where products might be found, and handling store goods with attention and packing them back according to member's preferences with friendly attitude.
• Ensuring clean and organized register space while keeping up with well-stocked front end with plenty of boxes for our member's merchandise.
• Responded promptly to requests for assistance, spills, and customer inquiries.
• Operated checkout lane and associated equipment including scale, barcode scanner, conveyor belts, and computers to access more knowledge on items and prices.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy.
• Anticipated members' needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction - this also includes handling members' complaints professionally, putting member satisfaction first as often as able
• Cashier alcohol serving certification in 2020
• Demonstrated strong willingness, flexibility in schedule, and interest in learning new areas of warehouse.
• Learned duties for various positions and provided backup at key times including, food departments - deli, bakery, produce, as well as front door, and major sales (hardlines/electronics department).

• Maintained quality control while wrapping products with efficiency and speed.
• Managed display cases to verify freshness and attractiveness of products.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Had to have collaboration and team communication throughout day with my peers to produce high volumes of products daily and complete large orders for special events.
• Trained and supervised new employees on bakery operations and procedures.
• Was able to handle fast-paced work environment.

• Maintained and controlled inventory of baked goods.
• Baking machinery operation as well as maintenance and deep cleaning of machinery
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Displayed very strong organizational skills that followed proper safety measures, and FIFO practices with both our displayed items and freezer inventory.
• Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
• Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
• Handled large workloads, including entire departments alone often several departments at a time.
• Showcasing my ability to be flexible work under low staffing and around breaks, and helped me to learn more patience under pressure and in stressful situations.
• Helping the cake decorator gave me a chance for creative collaboration with teammates as well as creative art skills and hand-eye coordination.
• Given a promotion to lead morning baker for the department (2014 -2015) after showing my diligence and dedication to excellence in my department.

• Collaborated with peers to uphold outstanding hygiene and maintenance of large two-story gym, including family and women's locker rooms, changing, showers, sauna rooms, and pool areas.
• Responsible for maintaining cleanliness and proper stocking of restrooms serving 400+ people daily.
• Time management has been a key component for success, it was important to keep things flowing properly to prevent backups in the laundry room.
• Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals to promote stringent adherence to OSHA. As well as trained several newer staff on safety guidelines, proper PPE, cleaning equipment, tools, and chemical/cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff, and the environment.
• Maintained a well-organized supply closet for easy access to necessary tools with optimal supply levels to meet daily and special cleaning needs.