Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Neely Hougas

Seneca,IL

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. In high school, I was a three-sport athlete, along with making the honor roll. I continued my academic and athletic career at Illinois Community College.

Overview

2
2
years of professional experience

Work History

City Maintenance Summer Help

Village of Seneca
Seneca, IL
05.2024 - 08.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.

City Maintenance Summer Help

Village of Seneca
Illinois, IL
05.2023 - 08.2023
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.

Bakery Assistant

Morris Bakery
Morris, IL
02.2022 - 05.2023
  • Demonstrated knowledge of proper food handling techniques when preparing ingredients.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Conducted inventory checks and restocked bakery supplies and ingredients.
  • Coordinated with bakery team to fulfill large orders and special event requests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Stocked shelves with freshly baked goods throughout the day.
  • Packaged finished products for sale in retail outlets or for delivery services.
  • Contributed to menu creation through development of new or seasonal product ideas and recipes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Organized raw ingredients and supplies in storage areas, moving, and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
  • Operated cash register accurately when processing customer payments.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Followed recipes and baking instructions precisely for consistent product quality.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served customers at the front counter by providing product information and taking orders.
  • Worked closely with head baker to plan daily production schedules.
  • Prepared and packaged bakery goods for display and sale.
  • Maintained a clean and sanitary work area throughout the day.
  • Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
  • Cleaned baking equipment, utensils, and work areas according to hygiene standards.
  • Processed payments on cash register and counted back bills and change to patrons.

Education

Associate of Science -

Illinois Valley Community College
Oglesby, IL
05-2025

Associate of Arts -

Illinois Valley Community College
Oglesby, IL
05-2025

Skills

  • Customer service
  • Lawn care
  • Painting
  • Cleaning
  • Communication
  • Collaboration
  • Team building
  • Attention to detail
  • Decision-making
  • Multitasking Abilities
  • Commercial kitchen regulatory standards
  • Stock maintenance
  • Order taking
  • Recipe following
  • Sanitation practices
  • Food safety
  • Ingredient measuring
  • Allergen awareness
  • Display setup
  • Decorating skills
  • Frosting techniques

Affiliations

  • Volleyball and softball
  • Full-time student
  • Online courses
  • Cooking, baking
  • Reading
  • Music, concerts
  • Puzzles
  • Hiking
  • Boating
  • Travel

Accomplishments

  • Honor roll throughout high school and college
  • Student of the month
  • 12 sport athlete in high school

References

References available upon request.

Timeline

City Maintenance Summer Help

Village of Seneca
05.2024 - 08.2024

City Maintenance Summer Help

Village of Seneca
05.2023 - 08.2023

Bakery Assistant

Morris Bakery
02.2022 - 05.2023

Associate of Science -

Illinois Valley Community College

Associate of Arts -

Illinois Valley Community College
Neely Hougas