Neelye Pritchard
Frisco
Summary
Dynamic professional with a proven track record in team collaboration and kitchen maintenance, honed at Uncle Julios. Excelled in enhancing sanitation standards and customer service, contributing to a significant improvement in operational efficiency. Skilled in equipment cleaning and adept at fostering positive customer relationships, ensuring high satisfaction levels.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Hand
Uncle Julios
10.2024 - 03.2025
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Flight Ops
American Airlines
08.2023 - 01.2025
- Optimized crew utilization by managing duty hours, ensuring regulatory compliance and maintaining morale.
- Coordinated emergency response efforts during incidents or crises to ensure swift resolution and minimal disruption to operations.
- Applied simulations and other training techniques to instruct flight controllers on effective communication strategy.
- Enhanced resource utilization through the strategic allocation of aircraft across multiple routes according to demand patterns.
- Contributed to strategic planning initiatives related to route expansions or adjustments based on market demand analysis.
- Enhanced flight operation efficiency by streamlining communication between pilots, air traffic control, and ground crew.
- Maintained a high level of situational awareness during flights by continually monitoring aircraft performance and system status.
Sales Associate
James Avery Artisan Jewelry
12.2020 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Replenished merchandise from inventory during downtime when stock became low.
- Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
- Answered customer inquiries concerning warranties and addressed repair needs.
Sales Manager
Torrid Clothing Store
11.2018 - 11.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Kindergarten Assistant
Plano ISD
08.2021 - 08.2022
- Played games with students to increase understanding of subjects.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
- Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists.
- Facilitated small group instruction for targeted skill-building in literacy, numeracy, motor skills development, and social-emotional growth.
- Promoted healthy habits by implementing nutrition education lessons as part of the kindergarten curriculum regularly integrating physical activity breaks during class time.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Lead Toddler Teacher
Livesdale Montessori
05.2017 - 01.2021
Lead Infant Teacher
Livesdale Montessori
05.2017 - 01.2021
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Kept classroom and feeding areas clean, neat, and safe.
- Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Diploma -
Hebron High School
Carrollton, TX12.2019
Skills
- Customer service
- Kitchen cleaning and maintenance
- Team collaboration
- Equipment cleaning
- Punctual and reliable
- Sanitation and sterilization procedures
Certification
- Child Development Associate (CDA) Certificate
- First Aid Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Hand
Uncle Julios
10.2024 - 03.2025
Flight Ops
American Airlines
08.2023 - 01.2025
Kindergarten Assistant
Plano ISD
08.2021 - 08.2022
Sales Associate
James Avery Artisan Jewelry
12.2020 - 04.2024
Sales Manager
Torrid Clothing Store
11.2018 - 11.2023
Lead Toddler Teacher
Livesdale Montessori
05.2017 - 01.2021
Lead Infant Teacher
Livesdale Montessori
05.2017 - 01.2021
Diploma -
Hebron High School
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