Neema Gurung
Product Agility Lead
Marysville,OH
Summary
Experienced and agile leader with deep understanding of product operating models, driving agile transformations. Proficient in Scrum, Kanban, and Lean methodologies, coaching teams and individuals to adopt agile practices. Skilled in strategic planning, roadmap development, and process improvement for alignment of product goals with business objectives. Strong leadership and mentoring abilities, guiding Product Owners, Tech Partners, Design Partners, and Data Owners to achieve high performance. Excellent communicator and collaborator, adept at facilitating product-level events and building stakeholder relationships. Proficient in JIRA and Jira Align, with strong data analysis skills for informed decision-making and continuous improvement. Certified in AWS Cloud Practitioner, Agile Coaching, Agile Facilitation, and Scrum Master, committed to fostering an agile culture and promoting continuous improvement within product teams.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Product Agility Lead – Cash & Check Management – Operations
JP Morgan Chase
1 2023 - Current
- Foster and drive agile culture, behavior, and mindsets across the product group.
- Create and update agile roadmaps for the product group, ensuring transparency and regular communication.
- Conduct product-level events such as Quarterly Prioritization, Quarterly Planning, Product Retrospective, Continuous Improvement Sessions, and coach product group leadership (Product Owner, Tech Partner, Design Partner, Data Owner) on the adoption of an agile mindset and continuous improvement.
- Build a network of partners and stakeholders to enable scaled coaching across the product group.
- Use metrics to develop and communicate a clear narrative of the product's strengths and opportunities.
- Serve as a shock absorber for upcoming changes and ensure information flow to Agility Leads and across the product group.
- Promote JIRA Standards & Guidelines and support Jira Align onboarding.
- Matrixed manager to 9 Agility Leads, responsible for performance evaluations, end-of-year reviews, talent development, and HR-related support.
Agility Lead
JP Morgan Chase
01.2020 - 01.2022
- Led and coached teams to adopt and implement agile methodologies, promoting open communication and engagement
- Managed and influenced stakeholders while communicating organizational impediments to leadership
- Developed and implemented operational and transformation plans, prioritizing tasks and managing resources
- Identified trends and contributed to the development of new policies and best practices
- Ensured Jira Hygiene, identified and removed roadblocks, and ensured team capacity alignment
- Facilitated Scrum events and helped development teams create high-value products
- Collaborated with PA/dev teams to ensure backlog health and acted as a change agent to increase team productivity.
BA Matrix
JP Morgan Chase
01.2019 - 01.2020
- Oversaw BA responsibilities across multiple teams, delivering high-value projects that adhered to regulations and saved millions of dollars
- Gathered and refined functional and non-functional requirements, opened JIRAs, and supported development and testing
- Conducted Epic Discovery/creation in JIRA Align, supported APO for Epic Hygiene, and validated development in lower and production environments
- Facilitated 3 amigos meetings and became a Subject Matter Expert of the applications
- Managed and executed supporting dependencies and attended all Agile events, product meetings, and updates.
Agile Business Analyst
JP Morgan Chase
09.2018 - 01.2019
- Worked directly with credit card business lines and the legal team to determine business requirements, make recommendations for appropriate solutions, and develop new processes to achieve improved efficiency
- Coordinated and collaborated with 3rd party vendors to implement solutions to satisfy business needs while maintaining a vision for future needs
- Prepared business case proposals and developed thorough project plans including project scope, schedule, resources, budget, and risks
- Partnered with business units to understand workflows, processes, data collection, reporting needs, and other technical issues associated with application software
- Managed multiple projects concurrently in a fast-paced environment
- Transformed stakeholder requests into user stories with corresponding acceptance criteria and organized them in JIRA
- Conducted and documented functional and regression testing after development was complete
- Assisted business users in user acceptance testing.
Agile Business Analyst
Cardinal Health
07.2017 - 08.2018
- Facilitated brainstorming sessions, requirement gathering sessions, interviews, and JAD sessions
- Transformed stakeholder requests into user stories with corresponding acceptance criteria and organized them in JIRA
- Managed team-specific and project-related documents in Confluence and SharePoint
- Acted as a liaison between stakeholders and IT, communicated deadlines, delays, and deployments
- Coordinated development and deployments with other Product Owners and assisted development teams in coding requirements
- Facilitated and assisted with user acceptance testing (UAT) and developed and maintained Product Vision, Roadmap, and Backlog.
Agile Business Analyst
Cardinal Health
08.2016 - 12.2017
- Coordinated and facilitated user interviews and workshops to gather and analyze requirements
- Identified and prioritized requirements for Managed Care Contracting
- Provided comprehensive support to end users and stakeholders through training and documentation
- Conducted UAT with cross-functional business teams and created Product Backlog, Sprint Backlog, and managed User stories
- Led daily stand-up meetings and facilitated
Financial/Administrative Analyst
Habitat for Humanity
02.2014 - 02.2015
- Performed professional analytical and technical work in the formulation and administration of division budgets, management of department level procurement, and/or coordination of personnel functions
- Compiled and analyzed data and made recommendations on the formulation of policy and procedures, and staffing and organizational changes
- Conducted surveys and perform research and statistical analysis on administrative, fiscal, personnel, and/or operational problems
- Participated and assisted in the design, implementation, and installation of new and revised programs, systems, procedures, methods of operation, and forms
- Coordinated and monitored the administrative functions of assigned department; compile materials and assist in the preparation of budgets, reports, manuals, and publication
- Coordinated and executed monthly payment of expenditures and payroll
- Assisted Executive Director and Budget Committee with monthly and annual financial reports
- Assisted Executive Director in planning and execution of special events.
Graduate Assistant in the Office of International Education
Southeast Missouri State University
06.2013 - 12.2014
- Provided back up support to the staffs in the office by responding to the inquiries of the international students regarding insurance, scholarships, social security, driver’s license and visa updates
- Provided administrative support to the office: Make the invoices for the suppliers, help international student’s billing for orientation, insurance, scholarships, make expense reports for the office staffs, make monthly budget reports for each department of the office, send promotional recruiting documents to the international agents
- Supervised the student workers: Supervised three student workers for the general office duties Assign filing duties to the student workers, work as a member of a search committee for the new student assistants and make schedules for the student workers.
Education
Master’s degree in Business Administration -
Southeast Missouri State University
Cape Girardeau, MOBachelor’s degree in Hospitality Management - undefined
Nepal Tourism and Hotel Management College
Skills
- Agile Methodologies (Scrum, Kanban, LESS)
- Product Operating Models and Product Management
- Agile Coaching and Transformation
- Team Leadership and Mentoring
- Stakeholder Management
- Effective Communication and Facilitation
- Strategic Planning and Roadmap Development
- Process Improvement and Metrics Analysis
- Change Management and Cultural Promotion
- JIRA and Jira Align Proficiency
- Data Analysis and Reporting
Certification
AWS Certified Cloud Practitioner
Languages
English
Nepali
Hindi
Timeline
Agility Lead
JP Morgan Chase
01.2020 - 01.2022
BA Matrix
JP Morgan Chase
01.2019 - 01.2020
Agile Business Analyst
JP Morgan Chase
09.2018 - 01.2019
Agile Business Analyst
Cardinal Health
07.2017 - 08.2018
Agile Business Analyst
Cardinal Health
08.2016 - 12.2017
Financial/Administrative Analyst
Habitat for Humanity
02.2014 - 02.2015
Graduate Assistant in the Office of International Education
Southeast Missouri State University
06.2013 - 12.2014
Product Agility Lead – Cash & Check Management – Operations
JP Morgan Chase
1 2023 - Current
Master’s degree in Business Administration -
Southeast Missouri State University
Bachelor’s degree in Hospitality Management - undefined
Nepal Tourism and Hotel Management College
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