Neena Sanders

• Maintained proper customer

Service representation

• Loaned, Reconciled, and Balanced drawers with efficiency.
• Counted and bundled bills.
• Maintained the front end with high regards to safety, efficiency and proper care.
• Sold money orders, stamps, and Ezpass's.
• Cashed checks, paid bills, and filled out book payments.
• Pulled, counted, and cashed out lottery.
• Did nightly deposits and balanced the safe nightly.
• Distributed breaks and lunches to cashier and front end end clerks.
• Managed the Customer service desk with high awareness.
• Maintained and processed invoices, deposits, and money logs.
• Assisted customers in refunds, exchanges, and sale prices making sure all where accurate and precise.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Learned other departments throughout and often moved around frequently.
• Learned and ran self checkout with high proficiency
• Kept excellent attendance and a positive attitude throughout work.
• Promoted a positive shopping experience by greeting customers and offering assistance at the self-checkout stations.
• Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
• Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
• Provided exceptional customer service by answering questions and addressing concerns during the self-checkout process in a timely manner.
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• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Developed proficient skills in handling cash, checks, and cards.