Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Neena Vigil

Denver,CO

Summary

Smart professional with capability to determine musical tastes of clients and spin appropriate songs with finesse and excitement. Driven Disc Jockey with the know-how to get people dancing at all types of events. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Leasing Professional/Administrative Lead

Realty Jobs Inc
01.2020 - Current
  • Properly secured lease agreements from all qualified persons and aggressively marketed the property in order to achieve leasing and occupancy goals
  • Secured an average of one application per shift from qualified persons to achieve leasing and occupancy goals
  • Aggressively marketed the property on a regular basis to generate traffic to meet leasing goals
  • Utilized ResMan and Yardi leasing software
  • Evaluated credit reports of clients to ensure that they fell under the established guidelines for renting properties
  • Managed administrative tasks and provided support to the team
  • Oversaw office operations and ensured smooth workflow
  • Coordinated schedules, meetings, and travel arrangements
  • Handled correspondence and maintained filing systems
  • Assisted with budgeting and expense tracking
  • Trained and supervised administrative staff.

Front Desk/Major Gifts Officer

Non Profit Organization
01.2022 - 12.2022
  • Coordinated events to encourage community involvement and increase awareness of organization's mission.
  • Planned and implemented fundraising events.
  • Created and implemented fundraising plans to encourage donations and distribute funding.
  • Proposed fundraising opportunities to potential donors to increase sources of funding.
  • Managed budgets for events and campaigns, keeping financial goals on track.
  • Developed and implemented marketing campaigns targeting donors.
  • Analyzed current and potential donor data to identify demographics and trends.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Professional Makeup Artist

Chanel Beauty/Mac Cosmetics
01.2021 - 01.2022
  • Professionally applied makeup to clients for proms, weddings, and special occasions.
  • Applied makeup in accordance with clothing style.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
  • Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Applied various layers of makeup to performers and customers to obtain necessary effect and look.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Examined sketches, photographs and other references to get inspiration for desired look.
  • Conferred with producers, customers and performers to determine desired appearance.
  • Used makeup and prosthetics to alter appearance of actors, models and performers.
  • Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Developed loyal following of clients by providing high-quality services.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Maintained regular client list and successfully handled walk-in customers.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining skin health.
  • Increased revenue through effective customer service and inventory management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed creative techniques to provide clients with latest makeup styles

Administrative Lead/Data Entry

Matt's Handyman
01.2020 - 01.2022
  • Collected and digitized data such as invoices, canceled bills, client information, and financial statements
  • Maintained a detailed and organized storage system to ensure data entries are complete and accurate
  • Kept a record of hard copy data such as invoices, inventory checklists, and other financial documents
  • Established data entry standards by continually updating filing systems to improve data quality
  • Addressed data inconsistencies by working with administrative staff to locate missing data
  • Attended to data queries and reporting any major data errors to management
  • Adhered to best data management practices and maintaining a high standard of accuracy and efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed department budgets and generated financial reports for management review.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.

Lead Optometric Technician/Front Desk/Office Manager

Private Optometrist Office
12.2017 - 01.2020
  • Conducted preliminary eye exams and performed diagnostic tests
  • Assisted with contact lens fittings and provided instructions on proper usage and care
  • Maintained and calibrated equipment to ensure accurate test results
  • Educated patients on eye health, including proper hygiene and preventive measures
  • Assisted optometrist with various procedures and treatments
  • Managed patient records and maintained confidentiality
  • Oversaw daily operations of the optometric practice
  • Managed a team of optometric technicians and support staff
  • Scheduled appointments and ensured efficient patient flow
  • Trained and mentored staff on clinical procedures and protocols
  • Maintained inventory of supplies and equipment
  • Implemented quality control measures to ensure accurate and efficient patient care.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared and administered medications to patients as prescribed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Collaborated with optometry staff to reach individual and team goals.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.


Front Office/Parts Manager/Sales

American Furniture Warehouse
10.2016 - 12.2017
  • Supervised and trained staff on product knowledge and customer service.
  • Ordered parts for customers, repair shops, and service departments for use in furniture equipment.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Provided timely, insightful and accurate reports to upper management.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Trained team members in successful strategies to meet operational and sales targets
  • Processed and reshelved return orders, checking for discrepancies, potential usage and functionality issues.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Created employee schedules to align coverage with forecasted demands.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Tracked project costs and other financial metrics to maximize profitability.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

DJ

Angelic Assets LLC
01.2021 - Current
  • Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
  • Engaged guests at special events by playing fun, lively songs and encouraging dancing.
  • Participated in community events and fundraisers and professionally represented station.
  • Played songs fitting station's format and monitored each song's length to avoid dead air.
  • Entertained guests with music matching desired genres and tempo.
  • Adjusted music plans based on crowd preferences and mood.
  • Used controllers and mixers to mix and sample music.
  • Arranged libraries and playlists of music in advance of live events.
  • Installed, operated and maintained audio and video equipment at venues.
  • Worked with clients to determine requirements for each party or event.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed schedule, contracts and payments for busy roster of bookings.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

Sales

Champs Sporting Goods
01.2015 - 12.2017
  • Monitored budgeting, forecasting, expenditures and performance for accounts.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Studied customer buying trends, demands and preferences to determine fast-selling items.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
  • Promoted Champs in-store credit opportunities to work towards meeting set sales quotas.
  • Participated in weekly sales meetings to discuss performance goals and strategies.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

Shift Lead

Jimmy John's
01.2013 - 01.2015
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Completed performance valuations to identify weakness and develop improvement strategies.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Education

General Studies -

Arapahoe Community College
Littleton, CO

General Studies -

Community College of Denver
Denver

Professional DJ -

Denver DJ School
Denver, CO
04.2023

Professional Makeup Artist Certification -

Chic Makeup Studios
Denver, CO
06.2022

Cybersecurity/Coding Certificate - Technology

Denver University
Denver, CO
06.2021

High School Diploma -

John F Kennedy High School
Denver, CO
05.2015

Skills

  • Administrative Experience
  • Yardi
  • Handyman
  • Schedule Management
  • Web Design
  • Clerical experience
  • Phone Etiquette
  • Branding
  • Social Media Management
  • Marketing
  • Graphic Design
  • Medical billing
  • Office Management
  • Digital Marketing
  • Photography
  • Typography
  • Networking abilities
  • Audio equipment knowledge
  • Recording and editing
  • Remix creation
  • Social media promotion
  • Mashup development
  • Live remixing
  • Music production
  • Harmonic mixing
  • Music library organization
  • Genre versatility
  • Phrasing and timing
  • Song transitions
  • Digital DJ software proficiency
  • Stage presence
  • Music selection
  • Event planning
  • Reading the crowd
  • Excellent Communication Abilities
  • Invoice Management
  • Promotional Event Coordination
  • Information Verification
  • Equipment Selection
  • Building Guest Relationships
  • Company Liaison
  • Soundboard Operation
  • Technology Proficient
  • Music Knowledge
  • Equipment Troubleshooting
  • Social Media Marketing
  • Project Management
  • Event Attendance
  • Customer Interaction
  • Networking
  • Interpersonal Communication
  • Conflict Resolution
  • Event Participation
  • Time Management
  • Attention to Detail
  • Appointment Scheduling
  • Product Knowledge
  • Data Entry
  • Account Updating
  • Paperwork Processing
  • Complaint Resolution
  • Information Security
  • Product Sales
  • Route Management
  • Stock Management
  • Order Fulfillment
  • International Sales Support
  • Money Handling Abilities
  • CRM Software
  • Service Upselling
  • Microsoft Outlook
  • Project Management Abilities
  • Shipping Procedures Understanding
  • Medical Terminology Knowledge
  • Promotional Support
  • Process Optimization
  • Clerical Support
  • Critical Thinking
  • Strategic Sales Knowledge
  • Problem-Solving Abilities
  • Proofreading
  • Warehousing Functions
  • Documentation
  • Materials Transport
  • Minute Taking
  • Product Education
  • Retail Materials Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Sales Expertise
  • Multi-Line Phone Talent
  • Warranty Service
  • Order Processing
  • Computer Proficiency
  • Retail Store Support
  • Report Creation
  • Sales Closing
  • Product Promotion
  • Credit Adjustments
  • Administrative Support
  • Quality Assurance Controls
  • Filing
  • Customer Service
  • Quality Control
  • Spreadsheets
  • Customer Relationship Management (CRM)
  • Reading Comprehension
  • Call Triaging

Certification

Freelance Makeup Artist - May 2021 to Present

Languages

English - Fluent

Personal Information

Relocation: Denver, CO

Timeline

Front Desk/Major Gifts Officer

Non Profit Organization
01.2022 - 12.2022

Professional Makeup Artist

Chanel Beauty/Mac Cosmetics
01.2021 - 01.2022

DJ

Angelic Assets LLC
01.2021 - Current

Leasing Professional/Administrative Lead

Realty Jobs Inc
01.2020 - Current

Administrative Lead/Data Entry

Matt's Handyman
01.2020 - 01.2022

Lead Optometric Technician/Front Desk/Office Manager

Private Optometrist Office
12.2017 - 01.2020

Front Office/Parts Manager/Sales

American Furniture Warehouse
10.2016 - 12.2017

Sales

Champs Sporting Goods
01.2015 - 12.2017

Shift Lead

Jimmy John's
01.2013 - 01.2015

General Studies -

Arapahoe Community College

General Studies -

Community College of Denver

Professional DJ -

Denver DJ School

Professional Makeup Artist Certification -

Chic Makeup Studios

Cybersecurity/Coding Certificate - Technology

Denver University

High School Diploma -

John F Kennedy High School

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Neena Vigil