Neerida Akakpo
Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Residential Support Specialist
Thresholds
06.2022 - Current
- Fostering independent living skills of young adults who are dealing with mental health conditions
- Reinforcing young adults who are dealing with mental health conditions with emotional skills
- Performs and participates in crisis intervention in accordance to Therapeutic Crisis Intervention (TCI) and Thresholds standards.
- Provides accurate and timely daily documentation commensurate with Medicaid and DCFS standards.
- Manages emergencies and crises within milieu utilizing Therapeutic Crisis Intervention (TCI) skills.
- Models best practices for crisis intervention as trained in Therapeutic Crisis Intervention (TCI) to other staff.
- Recognize and report abnormalities or changes in patients' health status to case manager.
- Supported needs of 5+ residents under long-term care.
AmeriCorps Member-Math Fellow
Saga Education
08.2021 - 06.2022
- Planned and prepared lessons for students which align with topics learned in their regular math class.
- Taught small groups of freshman and sophomore grade students about math concepts and disciplines.
- Supported students with their corresponding needs for their academic success.
- Updated parents on students' work and behaviors.
- Built and maintained professional relationships with students and faculty members
Receptionist
Ignatius House
08.2018 - 03.2020
- Managed deliveries and outgoing mails, packages, and email. correspondences to and from appropriate Jesuit residents, and verifying documentation.
- Assisted callers and guests with various requests, including providing directions, event information, scheduling visits, and resolving issues or questions.
- Enforced safety and security measures as first point of contact at entry, such as reviewing reasons for visit, and verifying documentation.
- Demonstrated ability to multitask in order to fulfill receptionist responsibilities in fast-paced environment.
Education
B.S - Psychology
Loyola University Chicago
Chicago, IL05.2020
Skills
- First Aid and CPR
- Conflict Resolution
- Behavior Management
- Mental Health Support
- Safety Awareness
- Problem Solving
- Team Collaboration
- Multicultural Sensitivity
- Therapeutic Crisis Intervention Skills
- DCFS standards and policies
Timeline
Residential Support Specialist
Thresholds
06.2022 - Current
AmeriCorps Member-Math Fellow
Saga Education
08.2021 - 06.2022
Receptionist
Ignatius House
08.2018 - 03.2020
B.S - Psychology
Loyola University Chicago
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